Model #25374222700 KENMORE ELITE Top-Mount Refrigerator

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Question and Answers

Q:

Freezer section working fine, fresh section not cooling 25374222700 Kenmore Elite Refrigerator

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Henry -
July 25, 2013
A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com

I am sorry and do understand your frustration when you are having trouble with the air circulation of the refrigerator part.

Sounds like you have an air diffuser problem.  I will have a link showing you where it is.  The diffuser is up there in the same area of your temperature control.  

Before you decide to replace your Kenmore refrigerator's diffuser, you should make sure it is faulty. A typical problem that could indicate diffuser failure is food spoiling in your refrigerator before its expiration date. If your refrigerator's controls are set properly and the freezer is cooling properly but the refrigerator isn’t, a defective diffuser or thermistor are possible causes. Lack of air movement through the refrigerator’s vents also is a sign of diffuser trouble.

How to replace a diffuser:

Unplug the refrigerator. Locate your refrigerator's diffuser.  Review the manual to confirm its location in other refrigerator configurations. To access the defective diffuser, you must remove two plastic covers -- one for the wire chase and one for the diffuser -- by loosening their screws and lifting off the covers. Also unscrew the freezer component next to the diffuser to remove it. Pull back the diffuser’s locking tabs on the freezer side, and slide the diffuser out from the refrigerator side after disconnecting its wire connector. Insert the replacement diffuser from the refrigerator side, and attach its locking tabs on the freezer side to secure it in place. Connect it to the wire connector. Reattach the freezer component and the two plastic covers by reversing the removal process.

http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-elite-Parts/Refrigerator-Parts/Model-25374222700/0583/0166000/R0710087/00003?blt=06&prst=0&shdMod=25374222700
If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com
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Larry L -
Sears Technician
July 25, 2013
A:

Thanks for your input. Upon re-energizing the unit, still no air flow to fresh compartment. Upon disassembly of freezer back plate and access to evap fan, I found the fan not working. Tested the leads which resulted in 120v, so I'm assuming the fan requires replacement. Any input would be appreciated. Referring back to original request, Can you provide me with a link to the DIAGNOSTICS sequence and coding.

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Frank -
July 25, 2013
A:

Additionally, I cant seem to find the part number for the evap fan. Can you help?

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Frank -
July 25, 2013
A:

Hello Frank, glad to help.  Thank You for choosing Sears PartsDirect.com

I am sorry and do understand your frustration when still having trouble with the refrigerator.   You are asking for the evaporator motor show will show you the part and location.   Please just click on the link below.  Adviseable when you order a new motor then you also should get the fan blade also.

http://www.searspartsdirect.com/partsdirect/part-number/5304445861/0046/253?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=5304445861&sid=MMLxexpertmerch

http://www.searspartsdirect.com/partsdirect/part-number/5308000010/0046/253&pathTaken=partSearch&blt=14&prst=0&shdPart=5308000010&sid=MMLxexpertmerch

Sorry Cant send picture of the placement parts.   However if you go to www.partsdirect.com and look on the cabinet page.  Key numbers 13 for the motor and 5 for the blade.  You can see a piture there.

If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com

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Larry L -
Sears Technician
July 26, 2013
A:

Thank you for your help. Again, are you able to provide the DIAGNOSTICS sequence and coding information?

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Frank -
July 28, 2013
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