Model #25373072302 KENMORE Top-Mount Refrigerator

  • Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • System
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

Error Code:

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Question and Answers

Q:

Why does water drip in the refrigerator?

A:

Water will leak into the refrigerator when the drain system freezes up. Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer so the back panel can be removed. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. With the ice out of the trough, you will be able to see the drain hole which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the refrigerator.

As for the food freezing on the top shelf, this will be from the freezer getting too cold or the food just needs to be readjusted on the shelf. If the freezer gets too cold (below zero) the air temp blowing in the refrigerator will be too cold also and can freeze some of the food. To check the freezer temperature, place a thermometer between some packages. Air temperature is not a good check. If the temperature is too cold, just adjust the control to a warmer setting. If the temperature is ok, you can turn the air supply down, so less air flows into the refrigerator and move the food so air won't blow directly on anything. This will be the knob on the back panel in the freezer. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
June 17, 2009
Q:

Why is the ice maker not making ice?

A:

In this model, by solenoid, you must mean the water valve has been replaced. This ice maker can be cycled manually, to determine if a complete cycle is taking place and if it will fill with water. To cycle this ice maker, remove the front cover of the ice maker and turn the small gear in front counterclockwise or you can lift up on the ejector blade, till it starts turning on it's own. If the ice maker makes a complete cycle and fills, the ice maker thermostat will need to be replaced. If it cycles but doesn't fill, either the water valve is defective or the ice maker is not sending power to the valve. A voltage check will need to be made to determine this. You might want to have a technician make this check. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
February 26, 2009

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