Model #25373012300 KENMORE Top-Mount Refrigerator

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  • System
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  • Ice Maker
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  • Wiring Schematic
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  • Wiring Diagram
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Error Codes

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Question and Answers

Q:

ice maker

A:

When a appliance that you use in a daily basis starts malfunctioning its very frustrating, as a suggestion to help you while you are waiting for the experts advise, I have included below a couple of links to Manage my life were some customers had posted similar questions like yours. Hope it helps!

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Priscilla V -
April 27, 2011
A:

I'm sorry you are having this problem. You have received some good information from Pvalde about adjusting the water fill. Based on the information listed, if water still flowed to the icemaker after a new valve was installed, it would indicate a problem within the icemaker. The most likely reason will be the motor but it could also be a switch. I would not recommend replacing parts in the icemaker. Replacing parts will usually be almost as much as a new icemaker # 5304458371 and sometimes will be more and then you still have an old icemaker. I hope this helps you. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

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Scott D -
Sears Technician
April 28, 2011
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Q:

why is there water in the bottom of my refrigerator

A:

the modle number is 253.73012300

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marty -
March 26, 2011
A:

The water is most likely coming from a clogged drain in the freezer section.

It might also be coming from the ice maker. Are you getting good ice production?

To check this problem you would first remove the rear panel of the freezer.

To clear the drain can be time consuming but the best way is to turn off the unit and leave the freezer door open. Put the frozen food in the refrigeration section with the door closed. After a few hours the ice should be melted.

You can check the drain pan behind the kick plate and see if any water is reaching it.

If you get the back section of the freezer off you use a hair dryer to speed things along.

Do not use any sharp objects to chip at the ice. One slip and you have an expensive Freon leak.

The refrigerator must be level or perhaps 1/4 inch higher in the front.

You can check the mold of the ice maker for water and ice. If no water in the ice maker then perhaps the fill line is clogged and that is where the water is coming from.

I hope this helps and thanks for the question but reply with any additional detail for further assistance.

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Fred M -
Sears Technician
March 27, 2011
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Q:

I have a kenmore refrigerator leaking water at the bottom of the crispers,what can be done to r3esolve the problem

A:

I understand how important it is that there id no water leaking inside of your refrigerator since this can freeze your fruit and also cause water damage. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my link is useful.

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Joseph P. -
November 13, 2010
A:

I know it can be irritating when water leaks inside the refrigerator. The information you have received is good. This will be caused when the drain freezes closed. Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer, so the back panel can be removed. First disconnect power to the unit. With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. With the ice out of the trough, you will be able to see the drain hole, which will be plugged with ice. Use hot water to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. With the drain system clear, water should stop leaking in the refrigerator. If you would like more assistance, additional details will be needed. Thank you for using Manage My Life.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks or repairs that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
November 15, 2010
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