Model #25368974801 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

How to remove water from a non-removable drain pan?

A:

Liz - Use a 'WetVac' or similar appliance, or a sponge, or a cloth.

Where is this pan located? I have strong suspicion that it is the drain pan from the evaporator, item #26 at the link below. Should this be the case it is the water that is produced when the ice on the evaporator coils is melted during the defrost cycle. The water will evaporate when the compressor and condenser fan are running.

Hope this helps.

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biguggy -
September 03, 2012
A:

Yes, thank you for replying. I used a bunch of rags. The fridge had been off for a few days, is part of the problem. It is good to know that the compressor and fan will evaporate the rest of the water. I put a little dish soap in the water to improve the smell.

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liz -
September 03, 2012
A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with a bad smell coming from under the refrigerator drain pan. We are here to help. Removing the defrost drain pan would require separating the base from the cabinet by a technician. Disconnect or unplug the power to the refrigerator before removing the kick plate and rear panel. I recommend gaining access to the drain pan by, removing the bottom kick plate grill. You may be able to gain access by removing lower panel behind the refrigerator. I recommend carefully putting just a little bit of Bleach in the pan with some warm water. Next, use an old towel and wipe and soak up what you can. You might be able to use a wet/dry vacuum to remove the water out of the drain pan if necessary. To help prevent odors, I would put a very small amount of Bleach in the drain pan after cleaning. That will help kill any odor producing bacteria. I hope this helps.

If you do not feel comfortable repairing this problem yourself, then you can have it repaired at your home by a Sears Technician. You may visit SearsHomeServices.com and follow the instructions, then click on the red next now button.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

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John H -
Sears Technician
September 05, 2012
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Q:

What is the current draw for my Kenmore refrigerator?

A:

The normal running amps are between 1.1 to 1.6 amps. Start-up amps will not matter as long as you are not on a GFCI outlet; DO NOT USE A GFCI OUTLET FOR APPLAINCES. The defrost cycle heater amps is approx between 5-6 amps. You can find this information stamped on the model/serial plate also.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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biker dave -
Sears Technician
April 15, 2010
A:

Hi, Dave, >>The normal running amps are between 1.1 to 1.6 amps. ... The defrost cycle heater amps is approx between 5-6 amps.<< It was an old post o fyours, but maybe you are still around. I wonder, can defrost heater and compressor work at the same time, or there is a control that prevents it?

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lzr -
June 11, 2012
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Q:

How do I get installation instructions for my Frigidaire add-on ice maker?

A:

You will need to order the installation instructions part number 240394901 from www.sears.com

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biker dave -
Sears Technician
September 04, 2009

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