Model #25368269800 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

What do I do with my kenmore refrigerator not cooling completely but not totally off and compressor is running

A:

the model number is 253.68269800 and we cleaned the coils and we turned the control knob in the refigerator bottom part to the coldest setting but it should be freezing. Any idea what part needs to be replaced. Controls section perhaps and what part

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Wendy -
August 25, 2012
A:

I am sorry that you are having some difficulties with your refrigerator and I will be happy to help. I suggest you add to the thread of this question and include the full model number of your refrigerator so that the expert can provide you with a more detailed answer. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your refrigerator troubles while you wait for your expert response.

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Joseph P. -
August 25, 2012
A:

Thank you for your question. I know it's frustrating when the refrigerator stops cooling. If the freezer has also stopped freezing and if there is no frost accumulation on the back panel in the freezer, it will lead to a sealed system problem. A technician will be required to make this type of check and repair. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . If you would like more assistance, reply to this thread and I will assist you further.

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Scott D -
Sears Technician
August 27, 2012
A:

scott , waiting for more info ON water dispenser cover removal , without breaking it robert

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robert -
August 27, 2012
A:

Robert, the model number will be needed to be able to provide specific information. However, I'm attaching a picture with instructions for a very common dispenser. I hope this will help you.

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Scott D -
Sears Technician
August 28, 2012
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