Model #25367873504 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Kenmore 253.67873504 having virtually very low cooling or no cooling

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Alina -
May 24, 2013
A:

Make : Kenmore Top mount refrigerator Model 253.67873504 Find attached picture-first two from refrigerator section setting and model info. Where as 3rd one showing the freezer section good cooling. Refregerator section is not cooling and feeling warm.

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Ali -
May 24, 2013
A:

Thank you for your question.  I am sorry you are having a problem with your Kenmore 253.67873504 refrigerator

From the description you give the freezer is not cold enough but the refrigerator section is working okay.  This problem most likely indicates a problem with the sealed system.  The freezer temperature should be approximately 0 degrees.  If you have a thermometer you might check this.  A defrost problem might cause the freezer not to cool enough but it would also cause the refrigerator section to run warmer.  You can check the rear wall of the freezer section for a frost build up. 

You might also want to remove the rear wall of the freezer to visually check the freezer coils.  A simple test is to wet your finger tips and touch the coils.  If your wet fingers stick to the coil then it is cold enough. 

I hope this helps.  You can reply below with any additional questions or details. 

You can also have the problem checked in your home by a Sears technician.  Here is the link:  Sears Home Services Refrigerator Repair.

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Fred M -
Sears Technician
May 26, 2013
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