Model #25363892304 KENMORE Top-Mount Refrigerator

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Question and Answers


Why is water dripping next to the light bulb, in the fridge?


In some models the drain ferrule is too short and not all of the water will flow into the drain cup. There is a longer ferrule that will correct this. The ferrule needed for this model is # 240365901 and is available at SearsPartsDirect . I'm sending you some pictures with instructions for installing this part but I recommend having a technician install it.

With an ambient temperature as low as 48 degrees, the freezer section will warm up and food will thaw out. The unit should not be placed in an area below 55 degrees per the owner's manual. I'm sending you some installation instructions from the owner's manual. If you need more assistance, you can resubmit your question with more details.

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Scott D -
Sears Technician
October 20, 2009

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