Model #25362802202 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Kenmore Fridge/Freezer (Model: 253.62802202) keeps tripping GFCI breaker. 25362802202 Kenmore Refrigerator

A:

Thanks for the inquiry and for using SearsPartsDirect.com. 
Sorry to hear that the refrigerator is consistently tripping the panel breaker, I know how concerning that is to have occur.
This type of problem indicates there is a short in the unit. The 2 most likely places will be the compressor and the defrost heater. It could also be a short in the wiring but it's not as likely. 
With the unit unplugged and pulled away from the wall, remove the back cover over the compressor area. A good check will be to remove the small cover from the compressor and you will see the starting device, which plugs on to the compressor terminals. It could be burnt. If it looks ok, pay close attention to the wires and pull the starting device from the compressor terminals. Now, be sure to disconnect the power before making this check. With the starting device removed, make sure it's not touching anything and reconnect the power. If the breaker does not trip now, it will indicate the compressor is shorted and would need to be replaced. If the breaker still trips, disconnect the power again to check the defrost heater. To make this check, remove the back panel in the freezer and you will see the evaporator and the heater mounted under it. Disconnect the heater wires and reconnect the power. If it does not trip the breaker, the element will need to be replaced. If it still trips the breaker, it would lead to a wiring problem and a technician would need to make this check to determine, if the unit is repairable.
If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Hope these suggestions help and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
July 15, 2014
Q:

refrigerator warm, coils in freezer freezing up 253.62802202

A:

Thank you for your question. I'm sorry you are having this problem with the fridge. Since the fan motor is running, this will indicate a problem with the defrost system. The defrost system consists of 3 components. The timer, the defrost thermostat and the heating element. A good check that may determine what is causing this problem will be to manually advance the timer into a defrost cycle. The timer is located inside the control housing. Under the housing will be a small hole about the size of a penny and this is where the timer dial will be located. Use a large screwdriver and turn the dial slowly clockwise, until it makes a loud click and the unit stops running. It will now be in the defrost cycle. After a few minutes if you can hear a sizzling or popping sound inside the freezer, it will mean the heating element is working. This will indicate the timer is not advancing on its own and will need to be replaced. If nothing happens some checks will need to be made to determine, which component has failed. A technician may be needed to make these checks. I'm listing a site you can access, to schedule a tech to come out. Here is a link for the website: Sears Home Services. Now, when making the check listed, the temperature in the freezer must be below 15 degrees. I hope this will help you. If you would like more assistance, reply to this thread and I will assist you further.  

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Scott D -
Sears Technician
October 02, 2013
Q:

freezer stays too cold

A:

When the freezer temperatures are too cold and cannot be adjusted, it may be time to replace the knob.  Here is a link on a similar situation which may be helpful while an expert responds with information on your specific model.

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Anna T -
May 29, 2013
A:

Thank you for your question and I understand your concern.

The control inside the freezer on the evaporator cover controls the amount of air being pushed into the freezer section. The warmer setting will restrict the amount air from blowing into the freezer and the colder setting allows more air to blow into the freezer. You should be able to feel a change in the amount of air blowing out of the vents in the fan cover when turning the knob for cold to colder.

The cold control inside the fresh food section controls the overall operating temperatures in the fresh food section. Just remember that the fresh food section gets all its cold air from the freezer. 

If the freezer control is not adjusting and closing/restricting the air flow into the freezer, the freezer will get colder and colder.

You will need to remove the rear panel/evaporator cover from inside the freezer and inspect the air flow control. Turn the unit off before removing the panel from inside the freezer and unplug the refrigerator.

 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.


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Joey S -
Sears Technician
June 01, 2013
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