Model #25361702400 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Why are areas of my fridge not cooling properly?

A:

This appears to be an air flow problem. The controls will need to be adjusted to correct this type of problem. Set the cold control (thermostat) slightly above the mid setting and adjust the damper (the knob in the freezer) to lessen the air flow to the refrigerator section. This should be set so most of the air flows in the freezer. This will keep the unit running slightly longer for better air movement. The defrost cycle sounds ok. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
February 25, 2009
A:

The freezer section is working fine. Its the refrigerator section that isnt cold.

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Tina -
July 02, 2012
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Q:

How does my defrost timer work?

A:

It's possible it could take slightly longer then 30 minutes. If it's taking 35 or maybe 40 minutes at the most, it should still be ok but any longer and I would replace the timer # 215846602. It's available at Sears PartsDirect .

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Scott D -
Sears Technician
July 27, 2009
Q:

How does a defrost timer work?

A:

There are 2 types of defrost timers. Some defrost timers are a constant or continuous run timer, which means when ever the refrigerator is plugged in the defrost timer is powered up and running. Some defrost timers are an accumulative run timer, which means when the refrigerator is off the defrost timer is off and not running, when the refrigerator is running the defrost timer is running. If the timer in this case is a 10 hr timer, it will cycle into a defrost when the compressor has been running for 10 hrs. Most timers now are the accumulative run type. The power for the defrost timer goes through the cold control (thermostat) first, so when it's satisfied and turns the unit off, it also stops the timer.

There is also a defrost thermostat in the circuit, to turn the heater off, preventing it from getting too hot. There is a set of contacts in this thermostat and when it warms up enough, the contacts break, opening the circuit to the heater. When the thermostat cools down again, the contacts will close and be ready for the next defrost cycle. This thermostat does not stop the timer from advancing when it opens, so the timer will go through the complete timed cycle. In this case 30 minutes and the timer advances out of defrost. It doesn't matter if all the ice is melted or not. If you need more assistance you can resubmit your question with more details.

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Scott D -
Sears Technician
July 22, 2009

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