Model #25360721009 KENMORE All Refrigerator

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Question and Answers

Q:

Kenmore Refrigerator Model #25360721009 is freezing on bottom shelf and at near room temperature of top shelf. Is there a fix for this?

A:

Hey Jon Jade, I found a few related questions in the Manage My Life website that may be helpful to you. I'm attaching one of the website questions that gives a few tips on what might be the problem. Hope this helps gives you some ideas on your problem!

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Raquel F -
June 15, 2010
A:

So far, these answers are not that helpful. My refrigerator does not have a freezer section and as far as I know the vents are not blocked. The model number was submitted as part of the question.

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jonjade -
June 15, 2010
A:

Here is another resource that may be able to assist you with your problem. Sears Home Services. I attached the link below.

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Raquel F -
June 15, 2010
A:

Based on your symptom there could be a sealed system issue, defrost failure or it may not be running enough to keep the air recirculating inside the refrigerator. Cold air will sink and lay at the bottom if the unit is not running enough or if the door is not opened on a regular basis. I recommend setting the cold control to a colder setting so it will run longer and more often to keep the air circulating. After changing the cold control to a colder setting, wait 24 hours to see if the temperature of the food becomes colder on the upper shelves.

If there is no change in temperatures, remove the lower shelves and basket. Remove the rear panel covering the evaporator and visually check the evaporator frost pattern. The evaporator should have a slight frost pattern from the beginning to the end if the sealed system is OK.

If the evaporator is covered in frost and blocking air flow then it likely has defrost component failure. If only a small are is frosted over then it likely has sealed system leak and you will need to call a service technician to locate and repair the leak if possible.

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Joey S -
Sears Technician
June 17, 2010
A:

I did more searching on the systems on this refrigerator. Since this unit does not have a freezer, the cooling coils are near the bottom of the cabinet and uses a fan to circulate air throughout the cabinet. My fan was not functioning. After replacing the fan motor, the refrigerator appears to be working again. In about 12 hours, I will know if this was the problem or not. Thanks for your input. I will be checking for a more uniform temperature throughout. If it is, I have fixed the problem for now.

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jonjade -
June 22, 2010
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