Model #25360132994 KENMORE Top-Mount Refrigerator

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  • Shelves
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  • Wiring Diagram
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Question and Answers

Q:

Why does my new refrigerator dim the kitchen lights when its compressor turns on? 25360132994

A:

Thank you for contacting SearsPartsDirect.com with your question about your Kenmore refrigerator. I understand your  concern about the lights dimming every time the refrigerator compressor turns on. I will be happy to help you with this. 

As a refrigerator's compressor turns on it needs considerably more power for a few seconds while it gets the motor started. In this case it sounds like the new refrigerator's compressor needs more power to start than the old one did.  

That being said, the lights dimming should be investigated. Major appliances like the refrigerator or a microwave should not be on the same circuit as lights. When the appliance turns on it will cause a temorary drop in the voltage.  This could also mean that the circuit is nearing the limit of how much electricity it can take.

The lights dimming could also indicate there is a loose wire or a short somewhere. Because diagnosing an electrical problem can be dangerous, I recommend you have this issue checked by a qualified electrician. 

I hope this answers your question. If you need further assistance, please resubmit your question with additional details. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
February 28, 2014
Q:

Need parts: freezer shelf and supports, door hinge spacers, hole plugs 25360132994 Kenmore Refrigerator

A:

Thank you for contacting SearsPartsDirect.com with your question about parts needed for your Kenmore Refrigerator. I will be happy to help you with this. 

Your first question was about the freezer shelf with supports. Unfortunately the freezer shelf is no longer available. The part number was 5303288243. You may be able to find a used part online.  I have included the part numbers for the shelf supports in case you find a shelf that may work. You will need two of each support. 

Kenmore Model 25360132994 - Left side Freezer Shelf Support - part number 5308009759

Kenmore Model 25360132994 - Right side Freezer Shelf Support - part number 5303001609

Your second concern was about the freezer door sitting too low and scraping the refrigerator door. It sounds like you may be missing the freezer door stop. Your question didn't indicate the color of your refrigerator so I am including the part numbers by color. There is a photograph of this part (in white) on our website to help you determine if this is the part you need. 

Freezer door stop in white - 218249001
Freezer door stop in almond - 218249002

If the door stop is there, it is possible that the parts are just worn and need to be replaced. If you replace the door stop, I recommend you also replace the hinge bracket and pin.

Center Hinge Bracket in Light Gray - 218220101
Center Hinge Bracket in Almond - 218220102

Center Hinge Pin - 21851300 (no color difference)

Your third question was for hole plugs for the openings left by the door screws. I have included those part numbers for you also. 

Door Handle Hole Plugs in White - 218915701
Door Handle Hole Plugs in Almond - 218915702

I hope this answers your questions. If you need further assistance, please resubmit your question with additional details. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
February 28, 2014
Q:

Compressor noise 25360132994 Kenmore Refrigerator

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Kenmore Refrigerator. I am so sorry to hear it is making a high-pitched whistling noise. I can understand your concern about the noise and will be happy to help you with this. 

Whenever you replace the refrigerator, the new one will sound different from the old one. Sometimes they are louder and the newer models have high-efficiency compressors that may make a high-pitched hum or whine. If this is the normal sound of the compressor when it is operating, there isn't anything that can be done about the noise. I recommend checking with the previous owner to see if the refrigerator has always made this noise. If it is a new sound, then it could indicate that there is an issue with one the fans, that the compressor is failing, or there may be a compressor leak.

The compressor is not a part you should service yourself so I recommend you have a technician look the refrigerator over for you. If you would like a Sears technician to check the refrigerator, you can set up an appointment at www.SearsHomeServices.com or by calling 1-800-469-4663.

I hope this answers your questions. If you need further assistance, please resubmit your question with additional details. 

Read More
Rachel Morgan -
Sears Technician
February 28, 2014

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