Model #25358689895 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • Controls
    3 Results
  • System
    3 Results
  • Dispenser
    3 Results
  • Ice Container
    3 Results
  • Ice Maker
    3 Results
  • Wiring
    3 Results
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Error Codes

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Question and Answers

Q:

Thermostat

A:

I understand that your refrigerator is not defrosting like it should. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina F. -
February 24, 2012
A:

Thank you for your question. I'm sorry you are having this problem with the fridge. A good check for this will be to, manually advance the unit into a defrost cycle. To advance it manually, turn the timer dial slowly, until the unit stops running. The timer is located behind the toe grill on the left side (see picture). When the unit stops, after a few minutes, open the freezer door and if you can hear a sizzling or hissing sound, it means the heating element is on. In this case the timer # 215846602 will need to be replaced. If nothing happens, some voltage and resistance checks will need to be made. A technician may be needed to make these checks. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
February 25, 2012
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