Model #25358672892 KENMORE Side-by-Side Refrigerator

  • Freezer Door
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  • Refrigerator Door
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  • Cabinet
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  • Shelves
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  • Controls
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  • System
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  • Dispenser
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  • Ice Container
    3 Results
  • Ice Maker
    3 Results
  • Wiring
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  • Wiring
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Question and Answers

Q:

side by side refrigerator model 25358672892 kenmore. Frig freezer will not gt cold enough to freeze food. it is turned all the way up. The main frig is just col

A:

Having this happen to our appliance is very concerning especially when it keeps our food fresh and lasting longer. While you are waiting on an expert to answer your question, a suggestion I have is to visit Sears Home Services website to set service with a Sears technician so they can fix this problem. I have provided the link below. Hope this helps!

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Dezeray S -
May 17, 2011
A:

I know it's frustrating when the refrigerator stops cooling. Since it cools just a little, this would appear to be a problem with the sealed system or the compressor. It could be a low charge, a restriction or the compressor may not be pumping properly. These are checks a technician will be required to make. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services .

Some other possibilities could be if the condenser motor is not running or if the condenser coils are completely clogged. To check the motor, pull the unit out far enough to remove the back panel cover. With the cover off, you will be able to see the fan motor. If the motor is not running, it will cause the compressor to overheat and create this type of problem. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

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Scott D -
Sears Technician
May 18, 2011
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