Model #25358087893 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • Controls
    3 Results
  • System
    3 Results
  • Dispenser
    3 Results
  • Ice Container
    3 Results
  • Ice Maker
    3 Results
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Error Codes

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Question and Answers

Q:

When using the water dispenser, why is my water not chilled?

A:

Check the temperature in the refrigerator section. To check the temperature, place a thermometer between some packages. The reservoir in the back of the crispers will be the same temperature as the refrigerator. The normal temperature should be between 40-36 degrees. The first glass you get will not be chilled much. The next 2 or 3 glasses should be colder. Normally there won't be a lot of chilled water, usually 3 maybe 4, 8 ounce glasses.

If all you are getting is crushed ice, the cube solenoid could be frozen. To check this, the auger motor assembly will need to be accessed. A technician will be required to make this check.

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Scott D -
Sears Technician
May 15, 2009

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