Model #25356943602 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • Controls
    3 Results
  • System
    3 Results
  • Ice & Water Dispenser
    3 Results
  • Ice Container
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Water does not dispense from feezer door. 25356943602

A:

Thank you for choosing SearsPartsDirect. I will be more than happy to assist you with your Kenmore refrigerator.    

From the information you have provided above, I would suggest going with the valve. I would also suggest checking the tube that runs from the valve to the dispenser. The valve will more than likely fix the issue you’re having. The part number you provided is also correct for the valve. As far as your filter goes I would recommend replacing it as well being the fact that manufactures recommend to be switched out every 6 months, that way you can start fresh by replacing the valve you want good clean water running through it.

I hope you found this information useful. Again thank you for choosing Sears, we appreciate your business, have a great day.

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Benny23 -
Sears Technician
January 12, 2015
A:

Water gets to the filter but I cant tell how forceful or if from there if it gets to the reservoir which is basically a continuous roll of the tube. Should I be able to see the water rush through or be able to tell if it is frozen? I don't have a plug and have not tried to replace the filter as it is just now 6 months old. I had the filter out and water was in the holder although it did not fill up quickly.(Not sure if that matters) I also do not see any water at the connection under the freezer door. I wasn't sure how to disconnect the tube there to see if any came out though.

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greg -
January 19, 2015
See more answers
Q:

If water is not dispensing from the fridge and ice maker is working fine am I on the right track to try a water valve. 25356943602

A:

Thank you for choosing SearsPartsDirect. I will be more than happy to assist you with your Kenmore refrigerator.    

From the information you have provided above, I would suggest going with the valve. I would also suggest checking the tube that runs from the valve to the dispenser. The valve will more than likely fix the issue you’re having. The part number you provided is also correct for the valve. As far as your filter goes I would recommend replacing it as well being the fact that manufactures recommend to be switched out every 6 months, that way you can start fresh by replacing the valve you want good clean water running through it.

I hope you found this information useful. Again thank you for choosing Sears, we appreciate your business, have a great day.

Read More
Benny23 -
Sears Technician
January 12, 2015
Q:

my part # 240531101 I ordered and received sub part# 241734302 25356943602 Kenmore Refrigerator

A:

Thank you for contacting SearsPartsDirect.com with your question about the replacement part for your Kenmore Refrigerator. I am so sorry the part you received does not attach correctly. I know how frustrating that can be when you are trying to get your repair completed. In this case, I need you to contact our Customer Service department. 
 
Our customer service advisor will need some information from you to research this issue. We will need to see if an error was made at the warehouse, or if the manufacturer listed the wrong part. It is also possible there is an adapter needed to fit the lines and the valve together. Once we have determined which course of action will resolve the problem, we will contact you back directly. You can contact our Customer Service department at 1-800-366-7278.
 
I apologize for the inconvenience this has caused you. If you need further assistance, please resubmit your question with additional details. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
April 25, 2014

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