Model #25356512400 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • Controls
    3 Results
  • System
    3 Results
  • Ice & Water Dispenser
    3 Results
  • Ice Container
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

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Question and Answers

Q:

refrigerator will not cool 25356512400 Kenmore Refrigerator

A:

Thanks for the inquiry and for being a valued member.

I am sorry to hear of the issue you’re having with the refrigerator not cooling. I know how frustrating issues like this are to have happen.

If it’s not cooling at all, it first needs to be determined if the compressor is running. If the compressor is running, the problem will probably be in the seal system or with the compressor. It could be a low charge, a restriction, or the compressor may not be pumping properly. These are checks a technician will be required to make.

If the compressor is not running, it could be a problem with the starting device, the compressor itself or if the condenser motor is not running. A meter will be required to check the compressor and start device. Unless you have a meter and are confident in your repair skills, I recommend having a technician make these checks.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-469-4663, or click here to be directed to the page to set up service.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business.  

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Jeff Wallace Sr -
Sears Technician
October 22, 2014
Q:

fridge will not get cold 25356512400 Kenmore Refrigerator

A:

Thanks for the inquiry and for being a valued member.

I am sorry to hear of the issue you’re having with the refrigerator not cooling. I know how frustrating issues like this are to have happen.

If it’s not cooling at all, it first needs to be determined if the compressor is running. If the compressor is running, the problem will probably be in the seal system or with the compressor. It could be a low charge, a restriction, or the compressor may not be pumping properly. These are checks a technician will be required to make.

If the compressor is not running, it could be a problem with the starting device, the compressor itself or if the condenser motor is not running. A meter will be required to check the compressor and start device. Unless you have a meter and are confident in your repair skills, I recommend having a technician make these checks.

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-469-4663, or click here to be directed to the page to set up service.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business.  

Read More
Jeff Wallace Sr -
Sears Technician
October 22, 2014
Q:

New Refrigerator door gasket appears too short

A:

Here are pictures...

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Leanne -
August 10, 2013
A:

Thank you for choosing ManageMyLife.com. I understand how frustrating it can be when the door gasket seems too small. Part # 241786001 is the gasket for the refrigerator and part # 241786002 is for the freezer. Make sure that you have the correct part number for the correct side. Most times, it helps to make the seal pliable by placing it in the dryer on low heat for 5-10 minutes or soaking it in hot water. A ripped gasket will need to be replaced as it will not hold the temperature in the unit. Also, most manufacturers will recommend to start the installation at the top corner of the door.
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services
If you would like more assistance, reply to this thread  and I will be glad to assist you further. Thanks for using ManageMyLife.com.

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Lokelani -
Sears Technician
August 11, 2013
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