Model #2535567940N KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • Controls
    3 Results
  • System
    3 Results
  • Ice & Water Dispenser
    3 Results
  • Ice Container
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Ice Maker Will Not Stop Despensing 253.5567940N

Q:

I have a kenmore side-by-side that the water dispenser has stopped working, model #253.5567940N

A:

Thank you for your question. I know it can be disappointing when the water dispenser stops working. When the lever is pressed now listen for a humming sound behind the unit. If you can hear this sound, it will indicate the water valve # 242252702 is being energized but is not opening. If there is no sound, some voltage checks will need to be made to determine, if there is voltage being applied to the valve or if the valve has failed. This can be some difficult checks to make because there are some diodes in this circuit that may have failed. I would recommend having a technician make these checks. I'm listing a site you can access, to schedule a tech to come out. Here is a link for the website: Sears Home Services. If you would like more assistance, reply to this thread and I will assist you further.

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Scott D -
Sears Technician
August 23, 2013
A:

Well I do know how to check diodes, relays, and switches I just need to know which ones to test.

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Joshua -
August 23, 2013
A:

Joshua, when the lever is pressed, do you hear a humming sound behind the cabinet? If so the water valve is getting energized but not opening. If there is no sound it could still be a defective water valve or it's not getting energized. To check the voltage at the valve, carefully place the meter leads on the tan and light blue wires and press the water actuator in. This will probably require a second person. It should read 120 volts but if there is at least 100 volts, there with the wires still connected, the valve # 242252702 will need to be replaced. If there is no voltage there, check the wire connection under the door on the same wires. Do not disconnect the wires. If there is voltage there, it would then lead to the diodes # 5303918287. I hope this will help you.

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Scott D -
Sears Technician
August 26, 2013
A:

Ok well, I checked voltage at both places and got 120 both times when the trigger was pressed. I even went as far as to take the water line connected to the yellow valve off and pressed the water button, water came right out. I did have to change the water line out when we got the fridge is it possible that it is not the right thickness of line and may have frozen inside the door?

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Joshua -
August 26, 2013
A:

Joshua, based on this latest information, it indicates the water valve # 242252702 has failed and will need to be replaced. It's available at Sears PartsDirect. I hope this will help you.

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Scott D -
Sears Technician
August 27, 2013
A:

Well I ordered the valve body, replaced it and the water line for water dispenser, line I had was 1/4" had to change it to 5/16" because the new valve came with a shark-bite type fitting. I checked this afternoon and the water line seems to be frozen, whats the optimal setting for the freezer? i have it set at 7. After i noticed it seemed to be frozen i changed it to 5-6. And For some reason now it doesn't seem to be making ice very fast, it took all night to make one tray and even then I wouldn't fall into bucket on its own.

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Joshua -
August 31, 2013
A:

Joshua, it's always good to start out with the controls set in the mid position. Then adjustments can be made if necessary. If the freezer control was set at 7, it's possible the temperature could have gotten excessively cold below zero. This could cause the water reservoir to freeze. If the ice production is now slow after lowering the control setting, you will need to check the temperature in the freezer. It should be between 0 & 5 degrees. To check the temperture, place a thermometer between some packages. Air temp is not a good check. If the temperature is ok, it would lead to a problem with the icemaker. If the temperature is above 5 degrees, the icemaker production will slow down and above 12 degrees may not work at all.

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Scott D -
Sears Technician
September 03, 2013
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Q:

Water tastes musty/mildewy ONLY some of the time from Model #2535567940N Kenmore Water Dispenser

A:

I can fully understand your desire to resolve this foul water tasting issue you're currently having.  Replacing current tubing with copper is a great first start.  Next to consider would the reservoir itself.    I have located a link that will discuss your situation in more detail. 
Click here to view the link.  Though this link discusses a different model number,
the mechanics are likely going to be very similar. Keep in mind that an expert will be
responding within the next two business days if not sooner and will likely offer you more information and
instruction. I hope this information will be helpful and have a nice day.

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Henry -
June 27, 2013
A:

Thank You for choosing SearsPartsDirect.com

I can understand the frustration when your water has a bad taste. Based on the information you have provided I would first recommend changing the water filter. The water filter needs to be changed a minimum of every 6 months. When you install the new filter you want to flush at least 2 gallons worth of water through the system before drinking.

When it comes to the Ice Maker, This icemaker already has an extended arm but sometimes by bending the arm outward slightly, will help to shut it off sooner. the shut-off switch or the lever arm that makes contact with it could be sticking. If bending the arm does not solve the problem, the you may need to replace the lever arm and switch.

Water Filter for Model 253.5567940N

Ice Maker Lever-Arm for Model 253.5567940N

Ice Maker Lever-Switch for Model 253.5567940N

If you have further questions please let me know.
Thanks for using ManageMyLife.com

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Desirea -
Sears Technician
June 27, 2013
A:

So you think it's the filter and not the line or anything else? Any reason why it would do it sometimes and not others?

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Jonathan -
June 27, 2013
A:

Because if the filter is old. Bacteria will build-up in the filter and the water will sit in the filter over night. If the water is just flowing through the it won't affect the taste as much.

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Desirea -
Sears Technician
June 27, 2013
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