Model #25353324302 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • Controls
    3 Results
  • System
    3 Results
  • Dispenser
    3 Results
  • Ice Container
    3 Results
  • Ice Maker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

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Question and Answers

Q:

Why is food freezing on the refrigerator side?

A:

There is an updated control # 5303918283 that will correct this problem. This is a complete control assembly. Sometimes the damper stays open too long, allowing too much air in the refrigerator section. It can also be due to the thermostat, keeping it running too long. This is a complete kit with both parts. It's available at SearsPartsDirect . If you need more assistance, please resubmit your question, with additional details. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Safety Notice: Be sure to disconnect the appliance before performing any troubleshooting procedures. If you are not comfortable with doing any voltage checks that might be recommended, please contact a local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Scott D -
Sears Technician
February 26, 2010
Q:

Why is the refrigerator section freezing?

A:

What is happening most of the time is, the damper is not closing down properly and allowing too much air flow, in the fridge side. Sometimes replacing the parts individually, will correct this but there is a complete control assembly # 5303918283 available that will correct this problem. This part is available at SearsPartsDirect . This kit may require a technician to install. I'm listing a site you can check, to have a technician out. Here is a link for the website: Sears Home Services . If you need more assistance, please resubmit your question, with additional details.

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Scott D -
Sears Technician
February 15, 2010
Q:

Why is my Kenmore side by side refrigerator very hot where the doors meet?

A:

Why is my Kenmore side by side refrigerator very hot where the doors meet?

There is a door zone heater behind the panel. If the metal panel between the doors did not have some type of heater water would condense and drip from the cold metal panel between the doors due to high humidity. Moisture is attracted to cold surfaces and would condense and drip on the floor. A good example is like how water will condense on the outside of glass of ice water. It is normal for the panel to be hot.

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Joe G. - Personal Solutions Manager -
Sears Technician
January 11, 2010

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