Model #25352649301 KENMORE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Refrigerator Door
    3 Results
  • Cabinet
    3 Results
  • Shelves
    3 Results
  • Controls
    3 Results
  • System
    3 Results
  • Dispenser
    3 Results
  • Ice Container
    3 Results
  • Icemaker
    3 Results
  • Wiring Schematic
    3 Results
  • Wiring Diagram
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Ice and Water not dispensing 25352649301 Kenmore Refrigerator

A:

Thank you for your inquiry on your Kenmore Refrigerator, Model: 253.52649301. From reviewing the details on your model, I have provided a link to a couple of videos on similar models of refrigerators, which should be able to troubleshoot what could be causing the ice and water dispenser to malfunction.

Click Here

Safety Warning: Before beginning the repair, disconnect the direct power supply to the refrigerator to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
May 01, 2015
Q:

Why is my refrigerator suddenly freezing my food?

A:

With the refrigerator not working properly can be quite concerning. I have taken the time to research on the Manage My Life website and have came across similar information towards your issue. While you are waiting for a detailed reply fro man expert I have attached the links below. Hope this helps!

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Priscilla V -
March 12, 2012
A:

Thank you for your question. I understand your concern about the fridge section freezing. There is a complete updated control assembly # 5303918283 available that will correct this problem. It's available at SearsPartsDirect . This can be a difficult control to replace and I recommend having a technician make this repair. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . I hope this will help you.

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Scott D -
Sears Technician
March 13, 2012
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Q:

Ice dispenser only drops crushed ice, not cubed.

A:

I'm sorry to hear that you are having some difficulties with your Kenmore Refrigertor's ice dispenser. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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James -
October 21, 2011
A:

Thanks for contacting ManageMyLife.com. I am sorry you are having a problem with your ice dispenser. There is a solenoid (# 45) next to the auger motor that has to open a gate (# 13) to get cubed ice. Sometimes this solenoid will freeze up and get stuck. It could also be a voltage problem and sometimes the rod (# 46) that connects the solenoid to the gate will get bent and bind it. (See image below). A quick check to see if the gate and rod work is, to pull the bucket out and manually work the rod up and down. It should work easily and the gate should open and close. With the bucket out, you can see where the rod fits in the back, this is where the solenoid is located. You can try to move the solenoid up and down now also. First disconnect power to the unit. If you can't move the solenoid, it will be frozen in place, causing the problem. If it does move up and down, the problem could be that no voltage is getting to it.

It may be best to have this tested by a Sears technician. You may visit SearsHomeServices.com and click on the red Start now button to set service.

Another simple fix would be to clean out the ice bucket. To do this turn off the ice maker, empty the ice bin (put ice in a bowl for use), wash the entire bucket in warm water. When letting the water run on the bucket make sure to let the water run on the dispenser blades. This will allow any ice, or particles to melt off. When this is finished let the bucket air dry. Do not dry it with a rag which has particles that could stay on the dispenser and get on your ice. When reinstalling it make sure to switch back and forth from cubed to crushed so the parts catch correctly then turn the ice maker back on. Once ice is back in the dispenser it may help with getting both crushed and cubed.

To view or order parts please visit SearsPartsDirect.com with the model number.

I hope this helps.

Thank you for using ManageMyLife.com.

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Jonathan B -
Sears Technician
October 24, 2011
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