Model #25344723108 KENMORE ELITE All Refrigerator

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Question and Answers

Q:

Refrigerator Cooling 25344723108 Kenmore Elite Refrigerator

A:

Thank You for contacting SearsPartsDirect.com

I understand you concern with getting the correct part. The first thing I recommend doing is cleaning out under the unit. If the coils are dirty it can cause the unit to over heat and stop working. If you notice an improvment after cleaning then you may have found the issue. The gasket is an important part of the refrigerator. It keeps out the moisture and keeps in the cool air. If you have a lot of mositure or water residue build up in the fridge section or frost buildup in the freezer then I recommend replacing both gaskets. 
If you need further assistance, please resumbit your question with additional details. Thanks for visiting SearsPartsDirect.com

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Desirea -
Sears Technician
February 12, 2014
Q:

my kenmore elite refrigerator is leaking water

A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with water leaking inside the refrigerator. We are here to help. Based on the symptom, I suspect the drain hole inside the freezer is clogged with ice. The drain will be located under the evaporator in the back of the freezer. To access the drain, the back panel will need to be removed. With the back panel off, you will see the coil and drain trough (pan) directly under it. There will also be a drain funnel, under the control housing in the refrigerator section. The water from the freezer drain trough runs down into this funnel, goes out the back of the unit and down to the drain pan. This funnel can also get clogged up and will need to be cleaned. The best way to clean both the drain trough and the funnel is with hot water. I hope this helps.

To order refrigerator parts, please visit SearsPartsDirect.com with the model number.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.


 

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John H -
Sears Technician
October 26, 2013

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