Model #25336611894 KENMORE Top-Mount Refrigerator

  • Door
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  • Cabinet
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  • Shelves/controls
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Question and Answers


Why did my Kenmore refrigerator stop cooling and freezing suddenly?


If the compressor is not running; this type of diagnosis will require accessing the compressor & checking the voltage with a meter. If the compressor is not coming on & you have 120volts to the compressor, the relay & overload may have failed or the compressor itself. If the compressor is running we need to inspect the evaporator to see if we have the correct frost pattern or if the coils are completely frosted up. If the evaporator is frosted over; this will prevent the unit from cooling correctly. If you have a meter & decide to perform some testing I have provided you with a wiring diagram in the image below.

Please get back with us for more troubleshooting tips if needed. Remember to always use extreme caution when working with live voltage & to disconnect power before attempting repairs.

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biker dave -
Sears Technician
September 21, 2009

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