Model #25331674107 KENMORE Top-Mount Refrigerator

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Question and Answers

Q:

Why is the food in my refrigerator getting spoiled and the freezer filling up with ice?

A:

If the food is getting spoiled in the refrigerator because it is too warm, then changing the freezer setting to the recommended middle setting may not help. If you are seeing ice buildup on the back wall of the freezer and the refrigerator is not cooling properly, this indicates an automatic defrost system problem. If the evaporator is not being defrosted properly, then the frost will eventually clog the air passage to the refrigerator. A technician would be needed to diagnose and repair this type of problem.

If the food is spoiling because it is getting too cold, then changing the freezer setting to the recommended middle setting may help resolve this type of problem. You may also need to adjust the refrigerator setting as well.

If you need more help with this problem, resubmit your question with additional details.

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Lyle W -
Sears Technician
June 23, 2008

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