Model #25329082991 KENMORE ELITE Upright Freezer

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Question and Answers

Q:

Ice in bottom of freezer 25329082991 Kenmore Elite Upright freezer

A:

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Natasha12 -
Sears Technician
December 05, 2013
Q:

Freezer malfunctioning

A:

A Freezer is definitely something we depend and when starts malfunctioning it can be a big inconvenience. I have attached some links below well you are waiting for an expert to reply,that give great information on way this may be happening. Hope it helps!

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Priscilla V -
August 01, 2011
A:

That freezer has an electronic control board that governs the voltage supply to the compressor and other components. Based on your description, it is extremely likely that a power surge or glitch through the electrical lines caused that control board to freeze up. This type of problem sometimes occurs during lightning storms but will not normally continue to occur every time you have a storm or power outage. Since the board reset and is working properly after unplugging the freezer and then plugging it back in, you should have no further problems with the freezer. A severe electrical storm may or may not cause this problem to recur. I don't think that your freezer needs any service at this time. If possible, check it during and just after any major electrical storm.

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Lyle W -
Sears Technician
August 03, 2011
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