Model #25328052800 KENMORE Upright Freezer

  • Door
    3 Results
  • Cabinet
    3 Results
  • System
    3 Results
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Question and Answers

Q:

light cover 25328052800 Kenmore Freezer

A:

Thanks for the inquiry and for being a valued member.

I don't see anything from the manufacturer on how to remove the light shield, but from my research, it looks like there is a tab on the top-front of the shield that will need to be either pushed or pulled. That should release the shield and allow you to gain access to the light.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
January 15, 2015
Q:

Door Ajar alarm continues to sound with door closed 25328052800 Kenmore Freezer

A:

Thank you for contacting SearsPartsDirect.com with your question about your Kenmore Freezer model 25328052800. I am so sorry the door alarm keeps sounding, even when the door is closed. I know that is something you want to get fixed quickly. I will be happy to help you with this. 
 
You mentioned that you have already replaced the control unit and that did not correct the issue. There are a couple of things I would like to ask you to check. First, make sure that the freezer is level. If the freezer isn't level, then the door doesn't line up with the cabinet. Also check for any condensation along the edge of the door. That would indicate a poor seal between the cabinet and the door. I recommend the dollar bill test. Close a dollar bill between the door and cabinet. With the door closed, try to pull the dollar bill free. If it slides out easily, you have a bad seal. There should be some resistence when you pull on the dollar. Try this in several spots all around the door edge. Also, make sure that the light is going out when you close the door. Do this by pushing in the actuator on the light switch. If the light doesn't go out, then you have an issue with that switch.
 
Hopefully one of these checks will locate the problem. If you need further assistance, please resubmit your question with additional details. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
May 16, 2014
Q:

Why is my freezer leaking? It's a Kenmore 253.9284212

A:

I see that someone else asked a similar question. While you are waiting on an expert to answer your question. I found this great link on why freezer sometimes leak. I attached the link below. Hope this helps!

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Dezeray S -
August 11, 2010
A:

Thank you but my freezer doesn't have an ice maker.

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varda -
August 11, 2010
A:

It depends on where it's leaking, if the water is showing up in the front or back of the unit. If the water is in the front, it could be leaking under the door. Check for water on the floor of the freezer. If it has water there, it indicates the drain is frozen.

If the bottom is clean and water is leaking from the back, it could be a leak in the drain pan or water is missing the pan when it drains. A good way to check this will be to, pour some water down the drain and watch how it drains in the back. If you would like more assistance, additional details will be needed.

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Scott D -
Sears Technician
August 12, 2010
A:

The bottom is clean and water is leaking from the outside bottom towards the back of the freezer. There is no moisture inside, including the bottom front of it. I looked for the defrost drain (as indicated in the picture in the Owner's Guide), but though I have an upright model, there is no drain plug as shown in the picture on p. 6. I don't see a drain pan. My model is Kenmore 253.9284212.

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varda -
August 15, 2010
A:

How much time does it take for an expert to respond? I'm anxious to resolve this problem.

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varda -
August 22, 2010
A:

I am sorry that you did not receive a timely reply. The drain pan (part 5304428401) on this model is attached to the compressor. I provided a parts diagram in the image below. Check the drain pan for a crack. If you need a new drain pan, you can order one from the Sears PartsDirect.com website. I provided a link for the parts website below. I hope this helps. Reply again if you need more help.

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Lyle W -
Sears Technician
September 13, 2010
A:

Thanks for answering, Lyle. It's hard for me to tell which the drain pan is from the diagram. Is it number 29 or 31A? How can I access it?

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varda -
September 13, 2010
A:

It is Key 31A. You should be able to see it through the opening at the bottom back of the freezer. If you unplug the freezer, you can use a flashlight to check it. It is not a component that normally needs to be replaced except when it is cracked or leaking. It may be difficult to get out. If you detect a crack, you may be able to patch the drain pan with epoxy or some other material so that you don't have to replace it. If you need more help, reply with additional details.

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Lyle W -
Sears Technician
September 13, 2010
A:

I finally was able to empty out the freezer and look at the back. I do see the drain pan but there is a cap covering where the water should drain from. I tried unscrewing it but it didn't come off and I was afraid to pull it off. Should I pull it off? If yes, should it be put back on after? Thank you.

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varda -
March 21, 2011
A:

I don't recommend that you try to pull that cap off that you are describing. Your previous questions in this thread concerned a leak at the back of the refrigerator. If you still have that leak, check the drain pan for a crack if possible. Make sure that you have the refrigerator unplugged when accessing the components in that area.

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Lyle W -
Sears Technician
March 21, 2011
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