Model #25326742100 KENMORE Upright Freezer

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Question and Answers

Q:

Leaking 253.26742100

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
May 14, 2014
Q:

I have a Kenmore freezer model #25326742100 purchased in 2006. When there is a power surge it does not reset unless I take out plug for 30 minutes and plug in.

A:

A Freezer is one of the most important appliances in the home and by far a must need. So I am understanding your concern over the issue that is currently happening. I have researched your issue on this website and came across a question that is similar to yours. The expert provides further detailed information that might enlighten you.

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Priscilla V -
July 06, 2011
A:

I understand your concern about a power surge potentially causing a problem when you are out of town on a trip. Trying to protect the surge from reaching the freezer by installing a surge protector is probably the best strategy that you can use to protect yourself against that failure. The control board in that freezer is susceptible to becoming locked up due to a power surge. I am not aware of a freezer with a control board that will reset itself. Any freezer that has an electronic control board instead of an electro-mechanical thermostat will potentially have this problem. The control board does not automatically lock up with every power outage or power surge. Unless the power in your area is unreliable, the freezer will probably be okay unless you are experiencing this problem every few weeks or more frequently. If this problem has only happened once, then it is unlikely that you will need to worry about it happening while you are on vacation. You may consider having someone look in on your house when you take a long trip if possible.

If hope that this information helps.

When you need to replace the freezer several years down the road, I recommend that you look for a model with an electro-mechanical thermostat and defrost timer instead of an electronic control board. If you need help identifying freezers with that type of control, let us know.

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Lyle W -
Sears Technician
July 07, 2011
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Q:

Kenmore Model 253.26742100 Upright SElf-defrosting freezer, Manuf 8/06 temperature has been slowly rising and things are beginning to thaw

A:

I'm real sorry that your freezer is thawing. I did some research at managemylife.com and found a similar question that an expert answered. If you need to schedule service i also attached a link to searshomeservices.com. I hope the links below will assist you until your expert can respond.

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James -
November 27, 2010
A:

Thanks for your help!

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12345JJ -
November 28, 2010
A:

The freezer could be having a problem in the cold control or the defrost circuit.

I recommend you go to http://services.sears.com/shs/category/repair?sid=MMLxexpertxmerch and get a Sears technician to diagnose and repair the problem.

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Jimmy K -
Sears Technician
November 29, 2010
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