Model #25326472101 KENMORE ELITE Upright Freezer

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Question and Answers

Q:

My 25326472101 model elite Kenmore freezer beeps all the time, it still freezes to 0 degrees but display on front jumps back and forth between ff and d, 25326472101 Kenmore Elite Freezer

A:

The FF indicates that the freezer is in the Fast Freeze mode. Since the FF is alternating with the "d", this indicate that the control thinks that the door is open. If the door is fully shut, then you probably have a bad door switch. You could have a wiring failure in the door switch circuit or a bad control board that would also cause that failure.

 

If you need help fixing that problem, let us know. 

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Lyle W -
Sears Technician
November 06, 2013
Q:

Kenmore Freezer model 253.26472101 not freezing

A:

Thank you for your detailed information.  Based on the information listed, this leads to a problem in the sealed system or the compressor.  I have located a link that will discuss your situation in more detail.  
Click here to view the link.  Though this link discusses a different model number,
the mechanics are likely going to be very similar.Keep in mind that an expert will be
responding within the next two business days if not sooner and will likely offer you more information and
instruction.  If you feel you would need further assistance,  or if you feel like you would be more comfortable
having an expert resolve your issue, I would strongly recommend Sears Home Service.com.  Click here to open to
their page for home service.  I hope this will help you and have a nice day.

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Henry -
May 02, 2013
A:

Thank you for submitting your question. I understand your concern and I will be happy to assist you. If the compressor is running but the unit is not freezing, the defrost system (heater, thermostat, main control) or a fan failure would cause the unit to to cool efficiently. You could also be low on freon. Here is a repair video that wil assist you with testing the defrost system parts. This video repair is performed on a refrigerator that's not cooling but the parts and troubleshooting will be the same. I hope this helps. Please reply back to this thread if you require further assistance. Thank you for using Manage My Life.

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Tykara -
Sears Technician
May 02, 2013
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Q:

My Kenmore upright 253.26472101 freezer Temp numbers are blinking. Food inside is still frozen and the temps fluctuate between 15-23!

A:

I know how important it is to have a good working refrigerator in the home so that you can keep your food nice and fresh. While you are waiting for your expert answer, I did manage to find a link that will provide you with some good information to help you with your question. I hope my link is useful.

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Joseph P. -
June 28, 2011
A:

I'm sorry you are having this problem with your freezer. The information you have received from Joseph is very good. If it is connected to a properly grounded 3 prong wall outlet, this would appear to be a board problem. The main board # 216979700 is located next to the compressor. This board is available at SearsPartsDirect . I hope this will help you. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

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Scott D -
Sears Technician
June 29, 2011
A:

So in order to get this issue addressed I need to get a technician in to see the freezer, (which I am unable to afford on SSI income) plus the costs of parts and labor...the freezer is still freezing, how long can I wait to have this problem resolved till I can save for this repair?

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Jenny -
June 29, 2011
A:

It's possible that resetting the board may help. To reset the board, disconnect the power for 30 seconds and then reconnect it. If it still flashes, the board will probably need to be replaced. If it's still freezes ok, you can leave it as it is, until or if it stops freezing. This may only be a display problem. I would recommend keeping a very close eye on it and placing a thermometer inside, would be a good idea, to be able to keep up with the temperature. If you would like more assistance, any additional details will be helpful.

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Scott D -
Sears Technician
June 29, 2011
A:

Thank you so much for your kind replies, I am so grateful! How do I continue to monitor the temp inside the freezer, what is the best way to measure temp. Also, if the board is not good, I would assume the temp displayed is not reliable? I have tried to reset the freezer by unplugging previously and it continued to flash, however when I place it FF-fast freeze the temp does go down...so is this board just displaying crazy temps and is unreliable? As I mentioned before, everything is still frozen inside...perhaps I should just buy a freezer thermometer and place it inside and just pray that the freezer continues to work long enough to find and afford another USED one WITHOUT a digital control panel!

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Jenny -
June 29, 2011
A:

Based on what is taking place, the temperature displayed will probably not be reliable. I would recommend using a thermometer to keep check. When using a thermometer, place it between some packages. Air temperature is not a good check. If you feel confident that you can safely replace the control # 216979700 it�s available at the link listed below. I will be glad to assist you further.

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Scott D -
Sears Technician
June 30, 2011
A:

Oh boy...I have never repaired anything electronic...how hard is it to replace? I would also have to wait to afford the parts...If I can build up the confidence to do this I will return to ask for your help if you don't mind. I pray many blessings for your kind help!

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Jenny -
June 30, 2011
A:

This electronic module is not difficult to replace. It's located by the compressor and is held in place with 2 screws. I will be glad to assist you, if you decide to make this repair.

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Scott D -
Sears Technician
June 30, 2011
A:

I was finally able to afford a service call for a Sears repair technician, unfortunately his diagnosis left me literally sick in the stomache....he says that the unit has a contaminated system and needs a compressor, evaporator and heat exchanger, he estimates the repairs at 600.00! I am devastated because I had to decline repairs and had to pay for the service call to get this diagnosis. Being on disability income I am unable to afford this repair or buy an other freezer. The freezer temps are staying between 23-28 degrees, most of the food is frozen solid but there are some that is thawing. Please advise me what to do to avoid losing all the frozen meats and veggies I've been buying on sale for a while...I cannot afford to buy a new freezer and I have never bought a used freezer on Craig's List...I wouldn't know what to look for in a used one... PLEASE HELP!...Many Blessings...

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Jenny -
April 26, 2012
A:

I would like to add that the temp on the display is the same temp inside measured with a freezer thermometer and the technician says there is nothing wrong with the display board...

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Jenny -
April 26, 2012
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