Model #25326442100 KENMORE Upright Freezer

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  • System
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Question and Answers

Q:

25326442100 Kenmore Freezer Problems 25326442100

A:

Thank you for your inquiry on your Kenmore Freezer, Model: 253.26442100. From reviewing the details on your model, the problem sounds like a defrost timer, heater or defrost thermostat failure. The defrost timer is usually located in the console area. Look on the console for a small round plug that can be pried out. The defrost timer is usually behind the plug. The timer has a small round piece that can be turned with a straight edge screwdriver. Once found the timer can be turned till it clicks into the defrost cycle. Then listen for the snap, crackle and pop of the ice melting when the heater comes on. After about 20 minutes the refrigerator should start running again.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the freezer to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

 

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
May 22, 2015
A:

Thank you for your inquiry on your Kenmore Refrigerator, Model: 253.26442100. From reviewing the details on your model, from the description you give it is not a defrost problem. Make sure the condenser fan is working and that the evaporator fan is working. The condenser coils should be hot to the touch. If the coils are not hot then there is a sealed system problem. Make sure the compressor is still running. Do you hear a click every few minutes? Freezing ice is a good thing but that would prove only 32 degrees was reached. It may be a control thermostat problem. The unit might cycle off but not come back on. If the unit shuts off try turning the thermostat to a colder setting and then tap it with your finger and see if it comes on

Safety Warning: Before beginning the repair, disconnect the direct power supply to the refrigerator to prevent the risk of injury or any electrical shock.

 

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663. 

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Gerry 93 -
Sears Technician
May 22, 2015
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Q:

Why have i had to replace the same part (297142500) 2 times on my freezer (253.26442100)?

A:

Manage My Life is a great website to speak directly to an expert who can help you every step of the way to solving the problem you are having. An expert shall have an answer to your question within 24 to 48 hours. Have a great day.

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Jackie S -
August 11, 2011
A:

Many times when you have a power outage, there is a voltage surge along with it. Voltage surges often damage electronic boards.

You can buy a surge protector at Sears, Radio Shack, or most stores that sell electronic appliances. A good surge protector will protect the electronic control on your freezer.

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Jimmy K -
Sears Technician
August 12, 2011
A:

When you lose the 'temperature control', does the green LED readout still work and function? I ask because my freezer (same model) crashed after a power outage and everything "looks" fine inside. Light on, temp control appears to function normally, etc - just no cooling. TIA

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Chris -
July 17, 2013
A:

Hi Tia, I do apologize for the delay in responding to your question. Yes the LED will still work. The temperature control only tells the unit when to begin and stop cooling. Everything else on the unit will continue to work. I hope this answers your question. Thanks for using ManageMyLife.com

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Desirea -
Sears Technician
August 28, 2013
A:

If temperature control module is failing, is it possible to get SOME level of cooling going on? I have this freezer too and it's gone through a temperature control module once, about two years ago - only then, it wasn't cooling at all when the module failed.

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Chris -
May 22, 2015
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Q:

Ice in freezer

A:

Having ice develop in your freezer can be very annoying. I would suggest that you provide a little more information such as the make and COMPLETE model number of your product, so your expert will be able to provide you with the best possible answer. Just click on reply down below, where you can provide the additional information.

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Julio -
July 19, 2013
A:

Kenmore. 253-26442100 Serial # WB63621421

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Doris -
July 19, 2013
A:

Thank you for choosing ManageMyLife.com and allowing us to help you. The issue you describe indicates that the insulation in the freezer door is likely compromised and will need to be replaced. This will not be a good do it yourself repair. You may find that it may be more cost effective to replace rather than repair this freezer. Click here to view what a replacement freezer would run at Sear.com. If you do decide to have this Kenmore freezer serviced, I recommend having a Sears technician assist you with this repair. Click here to schedule service at the Sears Home Services website. A 10% discount coupon is available when service is set online.

If you have any follow-up questions, please continue our conversation on this existing thread.

Thanks again for choosing ManageMyLife.com

 

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James -
Sears Technician
July 20, 2013
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