Model #25323024104 KENMORE Upright Freezer

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Question and Answers

Q:

Freezer not cold enough to freeze food 253.23024104

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear that the freezer temperature is not cold enough to properly freeze the food, I know how frustrating that is to have occur.
The battery doesn't have much to do with the temperature within the freezer, and I suspect that it's just a coincidence that you're having this issue after replacing the battery.
Have you tried adjusting the temperature lower and allow it to cycle for about 24 hours to see if the temperature drops? If you adjust the temperature lower and after cycling, don't have any change in temp, I would suspect either the thermistor (sensor) or the thermostat will need to be replaced. Those are the components that tell the compressor when to kick on to generate the chilled air. 
For convenience, I have included blue links below for the two components if needed. The parts will need to be tested with a multimeter to isolate the defective part. 

Thermistor for Model 2532304104
Temperature Control Thermostat for Model 2532304104

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Let us know if we can be of any further assistance and thanks for using SearsPartsDirect.com.

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Jeff Wallace Sr -
Sears Technician
January 14, 2014
Q:

Need a part for a kenmore freezer.

A:

I know this type of information can be very helpful for you to have.  While you are waiting for your expert answer, I did some research on the unit.  I was unable to locate information that would be helpful with regards to your question at this time.  Your expert will answer within two business days.  Thank you for using Manage My Life.
 

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Yadira B -
June 19, 2013
A:

Thank you for your question. I'm sorry you are having this problem with the freezer. The thermistor for this freezer is  # 5304475787 and the wires will need to be cut and the new wires spliced back in place.  It's available at Sears PartsDirect. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
June 20, 2013
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Q:

Sear freezer not getting cold.

A:

A freezer getting warm can become a real concern, especially if it is full of frozen food. The expert will review this model to respond. I did locate two similar posts that may have information to help. I attached the links below. I hope this information helps.

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Barbara H. -
May 11, 2012
A:

Thank you for your question. I'm sorry you're having this problem with your freezer. If the compressor is making a humming sound and is warm, it would indicate that it's running. In this case, if there is no cooling at all taking place, it would lead to a sealed system problem. A technician would be required to make this type of check and repair.

If there is a humming sound and then a click, it would indicate the starting device on the compressor has failed or the compressor is locked (stuck). This can be a very difficult check. A technician has a kit to make this type of check. In this case, a chance can be taken and replace the starting device (controller) # 216649315 and the capacitor # 5304464438. These parts are available at http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Freezer-Parts/Model-25323024104/0582/0142000?pathTaken=&prst=0&shdMod=25323024104&sid=MMLxexpertxmerch . If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
May 14, 2012
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