Model #25321082103 KENMORE ELITE Upright Freezer

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Question and Answers

Q:

The baskets supplied with the freezer are too short to fit the rails. Is there something we are doing wrong? 25321082103 Kenmore Elite Freezer

A:

Thank you for choosing Sears Parts Direct. I will be happy to help with your freezer. Upon researching model 216880100; I recommend contacting our parts department. The basket part number for your unit is 216880100. Check the one in the unit to see if it has a part number on it.

Thank you for choosing Sears Parts Direct. We appreciate your business. Have a great day.

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Jeff Wallace Jr -
Sears Technician
August 04, 2015
Q:

Freezer won't stay cold enough.

A:

I know how concerning it is when your freezer no longer operates properly. I researched your question and found a couple links that provide information on the freezer not staying cold. I attached both links below. I hope this helps.

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Jackie S -
February 24, 2012
A:

If the compressor and inside fan motor are running, look at the evaporator cover which covers the rear wall of the inside of the freezer. If it is covered with frost the defrost system is not working.

You can turn the freezer off, remove the food and shelves and the evaporator cover. Defrost the evaporator coil with a hair dryer. This will cause the freezer to work for 4-5 days until you can get a technician to repair the defrost system.

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Jimmy K -
Sears Technician
February 24, 2012
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