Model #25319501991 KENMORE Chest Freezer

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Question and Answers

Q:

Top half of the freezer keeps food frozen. Bottom half food is thawed. 25319501991 Kenmore Freezer

Q:

Compressor very hot to the touch 25319501991 Kenmore Freezer

Q:

My Sears Galaxy freezer doesn't do anything when plugged in and the outlet is good.

A:

When the freezer does not respond at all it may be time to call in the professionals. While you wait for the expert response, if you do decide to schedule an experienced technician to diagnose and make repairs, an option is Sears Home Services. I attached the link below. I hope this link helps if needed,

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Barbara H. -
February 09, 2012
A:

I understand how important it is to have your freezer working properly. On this model there are very few parts that can go bad. It is most likely that the compressor has gone out and needs to be replaced. However it could also be the capacitor or the controller as well. These parts will need to be test in order to find the issues. You will be looking for 120 volts on each. If you do not feel conformable doing the test, I would recommend that you schedule service. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
February 10, 2012
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