Model #25319331000 KENMORE Chest Freezer

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Question and Answers


Why is my chest freezer not cooling properly?


I understand how frustrating this can be especially when a Freezer is the one appliance that keeps our food lasting longer. While you are waiting on an expert to answer your question, I suggest you set service with a technician so they can fixed your Freezer for you. I have attached the link below. Have a nice day!

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Dezeray -
July 02, 2012

Thanks for contacting I understand how frustrating it is having trouble with your chest freezer not cooling properly. We are here to help. The freezer not cooling properly is a sealed system problem. You can clean the condenser coils in the back and wait 24 hrs. If that does not help, most likely it is low on freon. When you consider the age of this freezer, it may not be worth fixing. I would recommend that you purchase a new freezer. I hope this helps.

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Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using

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John H -
Sears Technician
July 05, 2012
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