Model #25316552101 KENMORE Chest Freezer

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Question and Answers

Q:

Part replacement

A:

Thank you for your question. Replacing the temperature control should be a good home project. The image below shows the where the thermostat is located. Disconnect power to the  freezer.  Remove the screws to the side plate to access the thermostat.  Note the wire connections before disconnecting from the old thermostat. If further help is needed, please reply.  Thank you for using Manage My Life.

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Barbara H. -
Sears Technician
November 24, 2013
A:

Thank you, I removed the side plate and tried removing the thermostat. However I can't remove the bulb (the long flexible part that goes into the freezer that senses the temperature) It seems to be through a metal tube. When I try pulling it out it's stuck.

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Ivan -
November 25, 2013
A:

Hi Barbara, I haven't received an answer on my reply yet Thank you, I removed the side plate and tried removing the thermostat. However I can't remove the bulb (the long flexible part that goes into the freezer that senses the temperature) It seems to be through a metal tube. When I try pulling it out it's stuck.

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Ivan -
November 27, 2013
A:

Thank you for your reply.  I am sorry about the delay.  I was away for a couple of days. The capillary tube does come with the thermostat and it fits into a channel. You do need to be careful not to break it. The old tube may be frozen in the channel. It may be necessary to defrost the freezer, then it should slide out.  The new tube should be able to be slid up into the same channel.  If you run into problems, I recommend scheduling a technician.

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Barbara H. -
Sears Technician
November 29, 2013
A:

I live in Tobago (Trinidad & Tobago) and cannot schedule a tech. I will defrost the freezer and try removing the tube again. Ps. I tried adding an image to this reply but this is what I keep getting (Validation failed: Image /tmp/DSCF0003_2_,18053,35815.JPG is not recognized by the 'identify' command) Is your upload facility working?

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Ivan -
November 30, 2013
A:

Hi Ivan. We were having some web site issues yesterday and may still have an issue or two. It should be working today. I will check on it.

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Barbara H. -
Sears Technician
November 30, 2013
A:

Hi Barbara, Thanks the information.

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Ivan -
November 30, 2013
A:

Hi Barbara, Thanks! it worked. I Defrosted the freezer as you suggested, and was able to remove the old temperature control. I installed the new one and would monitor the freezer to see if it cycles off/on. The reason I replaced it with a new one; is the freezer seemed to be working without cutting off. Once again thanks.

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Ivan -
December 02, 2013
A:

Hi Ivan. I am glad the replacement worked. The thermostat was most likely the cause. The newer freezers are designed to run about 80 percent of the time and this may increase if the outside ambient temperature increases. Let us know if we can be of help in the future.

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Barbara H. -
Sears Technician
December 05, 2013
A:

Hi Barbara. Thanks for letting me know the newer freezers are designed to run 80% of the time and increases with outside ambient temperature. That probably explains why my freezer run and never seem to cut off. It is very hot where I live.

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Ivan -
December 05, 2013
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Q:

My Freezer Does Not Cut Off

A:

Kenmore Chest Freezer Mod# 253.16552101.....S/n WB64316537 I have freezer 3-4yrs and from new it does not cut off. Tried different setting over the years, Checked for leaks in gasket. Made all other manufacturers recommended checks. I want to add the food-stuff is the freezer ice cream, meat etc is well frozen.

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Ivan -
May 27, 2011
A:

It is normal for a freezer to run 80% of the time. Your freezer is new enough to have an energy efficient compressor. The freezer maintains a more even temperature inside if the compressor runs more.

If you have a coat of frost around the entire liner, the refrigerant charge is good.

I would try setting the temperature at 1 for 1-2 weeks and note the hardness of the ice cream. Turn the temperature control up to 4-5 for 1-2 weeks and see if you can tell a difference in the ice cream. If the ice cream gets harder at the higher setting, the freezer is working normally.

If the freezer is working normally and the cold control keeps the compressor on constantly, the ice cream should be brick hard.

The amount of product inside the freezer will effect the amount of time the compressor runs. If your freezer is less than 2/3 full, fill some plastic bottles with water and put them in the freezer. The extra product makes it easier for the cabinet to maintain the temperature and lets the compressor stay off longer.

If you are nervous about the freezer working properly, you can go to Home Services and get a Sears technician to check and repair the freezer.

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Jimmy K -
Sears Technician
May 28, 2011
A:

Jimmy K, Thanks for your reply. As I said previously I've tried different control settions. Presently the control is set a #1 and the freezer is approximately 1/2 - 3/4 full. The ice cream is brick hard. The compressor runs continously and does not cut off.

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Ivan -
May 28, 2011
A:

Ivan, I recommend you either get a technician to diagnose the freezer or replace the thermostat. You should put a good thermostat in the freezer and see what the temperature is. Normal temperature in a freezer is -5 to +5 degrees Fahrenheit. The part number and price of the thermostat is: 46 253 216714601 1 $56.10 25316552101

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Jimmy K -
Sears Technician
May 31, 2011
A:

Thanks Jimmy K, Is it possible the thermostat could have been defective from new? I will try a new thermostat and let you know what happens. Cause of my location, do not expect an early feedback.

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Ivan -
May 31, 2011
A:

It is possible, but not likely the thermostat was defective from new. More than likely the contacts have arced over time and are now stuck together. I will wait for your feedback.

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Jimmy K -
Sears Technician
May 31, 2011
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Q:

My Freezer Does Not Cut Off

A:

An expert shall have an answer to your question shortly. Usually an expert will respond to a question within 24 to 48 hours. Have a wonderful day.

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Alina F. -
May 27, 2011
A:

Thank you Aliana F, I'll look out for answer

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Ivan -
May 27, 2011
A:

It is normal for a freezer to run 80% of the time. Your freezer is new enough to have an energy efficient compressor. The freezer maintains a more even temperature inside if the compressor runs more.

If you have a coat of frost around the entire liner, the refrigerant charge is good.

I would try setting the temperature at 1 for 1-2 weeks and note the hardness of the ice cream. Turn the temperature control up to 4-5 for 1-2 weeks and see if you can tell a difference in the ice cream. If the ice cream gets harder at the higher setting, the freezer is working normally.

If the freezer is working normally and the cold control keeps the compressor on constantly, the ice cream should be brick hard.

The amount of product inside the freezer will effect the amount of time the compressor runs. If your freezer is less than 2/3 full, fill some plastic bottles with water and put them in the freezer. The extra product makes it easier for the cabinet to maintain the temperature and lets the compressor stay off longer.

If you are nervous about the freezer working properly, you can go to Home Services and get a Sears technician to check and repair the freezer.

Read More
Jimmy K -
Sears Technician
May 28, 2011
See more answers

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