Model #25316092103 KENMORE ELITE Chest Freezer

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Question and Answers

Q:

thermistor replacement 25316092103 Kenmore Elite Freezer

A:

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Natasha12 -
Sears Technician
May 13, 2014
Q:

freezet temp. 25316092103 Kenmore Elite Freezer

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear about the excessive temps you are having within the chest freezer, I know how frustrating that is to have occur.
This unit uses a thermistor as a thermostat sensing device, and I suspect that it is defective and will more than likely need to be replaced. That would be the most logical component to look at. 
For convenience, I have included a blue link below that you may click on to be directed to the PartsDirect page to purchase the part if needed.

Thermistor for Model 25316092103

Thanks for the inquiry and for using SearsPartsDirect.com. 

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Jeff Wallace Sr -
Sears Technician
February 19, 2014
Q:

Chest freezer stopped working when battery died

A:

Hello.... I can understand your alarm over your freezer not cooling.  I did locate a link that will discuss your situation in greater detail.   Click here to view the link. Though this link discusses a different model number, the mechanics are likely going to be very similar.  Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction.  If you feel you would need further assistance,  or if you feel like you would be more comfortable having an expert resolve your issue, I would strongly recommend Sears Home Service.com.  Click here to open to their page for home service. 
I hope this will help you and have a nice day.

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Henry -
April 18, 2013
A:

Thanks Henry, but absolutely nothing on the freezer is working, there are no lights at all on the control panel.

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OlafThunderfoot -
April 18, 2013
A:

Thanks for the information about your chest freezer model 253.16092103, I will be glad to assist you. Based on the description of not working at all, I would suggest that you use the attached wiring diagram and track the power loss. You say you replaced the electronics box; I am not sure which part you are referring too.  With the wiring diagram you can trace the circuit to determine where the power stops. The battery is for the alarm only and should not affect the unit running. _Always disconnect power supply before servicing the appliance and when testing live voltage be sure to wear proper safety equipment (gloves and eye protection) also be aware of sharp metals on product_See imaged below for diagram. I hope this helps, if you need more assistance respond with more details and I will be happy to respond.   If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.

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Ron H -
Sears Technician
April 20, 2013
A:

Hi Ron, Thank you for the wiring diagram. The part I replaced is called the electronic module on the diagram. I do have 120 volts going into the module, I have no idea where to check for voltage coming back out, or even what those voltages should be. I currently have the connector disconnected from the module and a jumper between the black and yellow wires to keep the freezer running. Olaf

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OlafThunderfoot -
April 20, 2013
A:

Hi Olafthunderfoot; If you have those wires jumped you are by passing the electrinic control and the thermistor, if control is new I suspect the thermistor to be your problem , try jumping it. A/B and A on the lower section of control. Be sure you reattach what you have jumped ritht now. Ron H.

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Ron H -
Sears Technician
April 22, 2013
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