Model #25316082104 KENMORE ELITE Chest Freezer

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Question and Answers

Q:

Problem with chest freezer thermostat - freezer model 25316082104 kenmore chest freezer model 25316082104

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
Sorry to hear of the unresponsive control/buttons, I know how frustrating that is to have occur.
This sounds like either an issue with the electronic control or the overlay (push buttons). Without testing the components with a multimeter, it will be difficult to narrow it down either way, unless you replaced them both. 
The control is part number 216979600 and the overlay is part number 297412600. 
In situations like this where mulitple parts could cause the issue, we recommend having a service technician involved to help with the diagnosis/repair. If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.
Hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
July 19, 2014
Q:

Freezer problem 25316082104 Kenmore Elite Freezer

A:

Check the settings on your control. Make sure that the freezer is set for -4 degrees. The control may have reset during the power outage and the setting may be at zero degrees instead of -4 degrees.

Since the freezer was cooling to -4 degrees before the tripped circuit breaker, it will probably work its way back down to that temperature as long as the control is set properly.

There is a chance that the power outage affected the electronic control board. You can unplug the freezer for 2 minutes and then plug it back in to reset the control again if the freezer is not cooling properly.

The parts diagram shows a static condenser coil on the back of the freezer. That static condenser is normally black in color. That static condenser is Key 1 on the System page of the parts diagram for your freezer. Cleaning the static coils will improve cooling efficiency if those coils are covered with dust.

I hope that this information helps. If you need further assistance, let us know.

Thanks for choosing Sears PartsDirect.

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Lyle W -
Sears Technician
May 29, 2014
Q:

My Kenmore Elite Chest freezer is flashing code LOc (L0c) and can no longer change the temp or use the quick Freeze,

A:

Reread the manual for the third time. It is a display Lock out. Hold the reset button until it beeps and you are back to full functioning.

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Jake -
July 21, 2012
A:

Thank you for your question. I can understand your concern about the error code. This error code indicates a lockout condition. I'm attaching information about this error code below. I hope this will help you.

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Scott D -
Sears Technician
July 24, 2012
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