Model #25313711100 KENMORE Chest Freezer

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Question and Answers


Why did my Kenmore freezer stop cooling?


The first image below shows the wiring diagram for your freezer. If the fan is running but the compressor is not starting, you could have a bad start relay on the compressor (Key 30 in the second image). If you suspect that this is your failure, you can order this part from Sears PartsDirect []. The part number for the start relay is 216596800. NOTE: This part will substitute to new part number 530441285 on the Sears PartsDirect website. The cost of the part is $28.33 (not including tax, shipping and handling).

NOTE: Unplug the freezer to completely disconnect electrical power before accessing any internal components. If you are not completely confident that you can safely access and diagnose/repair this problem, call a service technician to fix the freezer.

There could be several other reasons for the freezer cooling problem. You could have a wiring problem or a bad compressor. I do not have enough details to accurately predict your failure. If you suspect a different failure, resubmit your question with additional details for more technical help.

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Lyle W -
Sears Technician
June 13, 2008

My Kenmore is model # 253.13711100 purchased in 2003 and has run great until this event. When I plug it back in, there's nothing happening - no clicking sounds or anything so I suspect something electrical has failed. Is there a fuse or reset button? The label indicates a 5A-115v-60hz. Help!

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Marc -
October 23, 2012
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