Model #25312551100 KENMORE Chest Freezer

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Question and Answers

Q:

Kenmore chest freezer model 25312551100. Replaced the relay overload/controller #2166493. Where do the purple and white wires go?

A:

I did some research on your model number and part number but was not able to find information on connecting the wires. Your expert will be able to help answer your question. It may two business days for your expert to reply. If you would like to look into Sears doing the repair here is a link for Sears Home Services. I do hope that everything works out.

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Marc -
April 29, 2013
A:

Thank you for your question. Rewiring the relay can be a challenge. Unfortunately, the wiring diagram is not listed. However, the purple wire will be the hot wire and will normally connect to the overload. The white wire is neutral. If the new relay has a terminal marked S or N, the white wire will connect to these terminals. I hope this will help you. If you would like more assistance, reply to this thread and please include a picture of the wiring diagram from the unit or a picture of the new relay would also help and I will be glad to assist you further.

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Scott D -
Sears Technician
May 01, 2013
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Q:

freezer not freezing

A:

I am sorry that you are having some difficulties with your chest freezer and I will be happy to help. I did some research and I was able to find a link with a similar question. Click here for the link. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
April 27, 2013
A:

Thank you for your question. I know it's frustrating when the freezer stops cooling. When the compressor starts and stops as listed, the problem will be with either the starting device on the compressor or the compressor itself. It can be difficult to determine, which of these components has failed. Now, if the starting device is burnt or if it rattles when shaken, it will indicate the starting device has failed. If both of these checks seem ok, a technician will have a kit and meter, he can attach to the compressor, that will determine if the compressor or starting device has failed. Without this kit and meter, a chance can be taken to replace the starting device # 216649300 and capacitor # 5304464438. If the compressor still won’t run or if it runs but then quits again, it will need to be replaced. It would probably not be economical to replace the compressor. I hope this will help you.

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Scott D -
Sears Technician
April 30, 2013
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Q:

I have a kenmore chest freezer #253.12551100. & I want to know is there a way to set the temp. on this model. If so how would I do it. Please help.

A:

Wanting to know how to troubleshoot your appliance is important to know at all times. While you are waiting on an expert to answer your question, I suggest you verity your model number and attach complete model number to this thread. Have a nice day!

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Dezeray -
May 15, 2012
A:

I can understand how important it is to have the right temperature for your freezer. The normal freezer temperature is 0 to 5 degrees and this is what the factory setting will be for. This is usually the mid setting or it could be the number 3. The control knob for the freezer is on the left side, on the outside of the freezer. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
May 15, 2012
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