Model #25311711102 KENMORE Chest Freezer

  • Door
    3 Results
  • Cabinet
    3 Results
  • System
    3 Results
Find part by diagram >

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Chest freezer works well but started making a humming sound when running. 25311711102

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

Read More
Sherman_G_Wallace -
Sears Technician
May 14, 2014
Q:

my chest freezer keeps shutting off

A:

Hello, I know how important it is to need a working freezer otherwise all your frozen foods are going to go bad. While you are waiting for an expert to answer your question, A suggestion I have is to visit SearsHomeServices.com. I have provided you with the link below. Hope this helps!

Read More
Salina L -
July 03, 2010
A:

I suspect you mean that it's not cooling at all. If it's running for several minutes and then shuts off, the thermostat (# 216787700) will probably be the problem. In this case, set it to a colder temperature. If it’s already at the coldest setting, the thermostat will need to be replaced.

If it only runs for a few seconds or less, the problem will be with the compressor or the start kit on the compressor. A technician will have a kit that can determine which component has failed. Without this kit, you can take a chance and replace the start kit (# 216649305 and # 218909911). If the compressor still won't run or runs and quits, the compressor will need to be replaced. If you would like to have a technician check it, I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services .

Read More
Scott D -
Sears Technician
July 07, 2010
A:

when i plug in the unit it will actually run long enough to freeze on the lower settings, maybe several hours. Then it just shuts off. unplug it and plug it back in it will come back on.

Read More
sirduck1 -
July 08, 2010
See more answers
Q:

What is the capacity of my Kenmore model 253.11711102 freezer?

A:

The capacity of your chest freezer is 17 cubic feet.

Read More
Fred M -
Sears Technician
October 14, 2009

Top Parts