Model #25311351101 KENMORE Chest Freezer

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Question and Answers

Q:

my freezer 25311351101 Kenmore Chest freezer

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com.
 
I am sorry and do understand your frustration when there is problems with the chest freezer.
 
Glad to help out.  I’m looking at your Kenmore Chest Freezer model number 25311351101.
 
You say the compressor is running and the motor is running.  The issue you're experiencing could be with the thermostat or main board.   It would take a technician to see which one you would need.   Theres a great possibility as to being one or the other.   Because of the cost then would get it done right the first time and have an experienced professional look at it.
 
Control board is #216264400 
 
Thermostat/Temperature contro is #216714700
 
Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

Read More
Larry Jr -
Sears Technician
July 30, 2014
Q:

my freezer 25311351101 Kenmore Chest freezer

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com.
 
I am sorry and do understand your frustration when there is problems with the chest freezer.
 
Glad to help out.  I’m looking at your Kenmore Chest Freezer model number 25311351101.
 
You say the compressor is running and the motor is running.  The issue you're experiencing could be with the thermostat or main board.   It would take a technician to see which one you would need.   Theres a great possibility as to being one or the other.   Because of the cost then would get it done right the first time and have an experienced professional look at it.
 
Control board is #216264400 
 
Thermostat/Temperature contro is #216714700
 
Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

Read More
Larry Jr -
Sears Technician
July 30, 2014
Q:

my freezer 25311351101 Kenmore Chest freezer

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com.
 
I am sorry and do understand your frustration when there is problems with the chest freezer.
 
Glad to help out.  I’m looking at your Kenmore Chest Freezer model number 25311351101.

You say the compressor is running and the motor is running.  The issue you're experiencing could be with the thermostat or main board.   It would take a technician to see which one you would need.   Theres a great possibility as to being one or the other.   Because of the cost then would get it done right the first time and have an experienced professional look at it.

Control board is #216264400

Thermostat/Temperature contro is #216714700
 
Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

Read More
Larry Jr -
Sears Technician
July 30, 2014

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