Model #2506 HARDWICK (MAYTAG) Free Standing, Gas

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Question and Answers

Q:

Why is my calypso elite washer getting stuck in spin/drain cycle with 13 minutes remaining? No error codes..

A:

Hi, I understand how frustrating not having a washing machine can be so what I usually do when I am having issues with my appliance I always go onto Sears Home Services website; it has handy troubleshooting information and useful tips. I have attached the link below if you are interested in viewing the site below while waiting on your response from an expert. Hope this helps!

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Alina F. -
July 17, 2010
A:

You did not indicate how long your allowing the washer to run when it appear to be stuck at 13 minutes. The time remaining is an estimated time and there will be times that it will sit and run and not count down. Based on your symptom it sounds like the washer is running a Suds Lock Detection and cleanup procedure at which time it's not going to count down. If you do not interrupt the cycle it should eventually display "SL".

Suds detection is done based on motor current ramp-up. This requires a 90-sec. duration for this step. If suds are detected, the suds cleanup algorithm runs, then the detection algorithm runs again. This is repeated up to 3 times. If the suds are not cleared by the end of the iterations, the unit remains in pause mode with an “SL” (Suds Locked) error code on the display.

The motor controller senses a suds lock condition by analyzing the current draw on the drive motor. If a potential suds lock is detected, the control tries up to 3 times to clean out the unit with a mini-cycle. See Use and Care Guide for more information. “SL” is displayed if suds are detected but the unit is unable to clean out suds. This may indicate a bad pump, an extra heavy load, excessive detergent or excessive suds. Press STOP/CANCEL to clear the display.

Based on your symptom you may be using too much detergent or using non He detergent. Letting the washer sit allows the suds to turn back into liquid. The washer could also have a friction issue with the drive mechanism causing high current draw providing you are not using too much HE detergent or non HE detergent.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
July 20, 2010
A:

I have the same problem with the same washer. The cycle time countdown freezes at some point depending on its type; for example, for express cycle, it is 13 minutes, for just rinse mode, it is 20. It can work during more than an hour without changing the time. The washer makes start-stop nutations about 3 seconds each (visible for some seconds if the lid is opened). If I stop (not cancel) and continue in 15-20 minutes, the process goes on until the next similar point in several minutes (10, for express cycle). After the new "rest", the work may be continued. It happens both during wash, rinse or flaff modes. Using this approach, the whole cycle may be completed with 4-5 "stops". Since it happens during the rinse and flaff, it can't be the Suds issue. It also happens with the modes without Suds test (Wool). It seems that something prevents the motor from continuous work (overheat? operational pressure failure?). The 99 second test passes if the machine is just switched on after being stopped; if i run it after it worked, the last section freezes at 20 seconds and the drain has a 3 second period pulse character. The water is drained, but the test freezes and never ends. I tried to clean the washer with Clorox washer machine liquid, but it didn't help.

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Leo -
June 19, 2011
A:

my problem began 3 weeks after moving (June 16, 2011) into a new home. Early Friday morning (July 8, 2011) the master bathroom side of the house backed up. Plumber came in to fix and made it worse, causing sewage to flood toilet, tub & shower. After washing the towels used to clean up the mess, I found what appeared to be debris (like paper) and dirt. So, I rewashed everything. All fine at this point. the next load of clothes, came out covered in debris, and sand-type of dirt w/the machine flashing errors of of SL and ob. I cleaned it out the best of my ability and am preforming a 'clean inside of washer' according to instructions in my manuel. It was stuck on 26/27 minutes r for quite a while (I'm certain to clear the lines of suds) but no error messages. now it is going back and forth from 5-6, and third time of error code of 'ob' has appeared; the machine is empty. Any ideas or help would be greatly appreciated. Frankie

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Frankie Beckwith -
July 11, 2011
A:

Frankie Beckwith: Based on your current issue it sounds like it may have friction issue with the spin shaft or u-joint assembly. A Calypso washer has many mechanical moving parts and your model washer should be diagnosed by a service technician with the knowledge and skills needed in order to repair your washer. You may even want to think about replacing the washer rather than having it repaired.

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Joey S -
Sears Technician
July 18, 2011
A:

Thank you Joey. Lyle chimed in earlier. Based on my limited information he believed it to be the bearings and u-joint, and that to have it repaired would be costly. Because of a series of unfortunate events, I needed to have it properly diagnosed by a repair man who agreed with Lyle's and your assessment. I purchased a Maytag that same day rather than spend $600 to have my 8 yr old machine repaired. I hope message gets out: The Kenmore Calypso Elite had recalls and there was a class action suit, now closed. SEARS did not mail out notification to all owners of this product; I did not get one. Not that it would have done any good. From what I understand, many are still waiting for their $200 settlement; it has been 4 or 5 years.

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Frankie Beckwith -
July 18, 2011
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Q:

having problem with kenmore elite automatic washer with calypso wash motion

A:

Understanding error codes on a washer can be as confusing as putting together a complicated puzzle. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below if you are interested in viewing. I hope the link that I provided is helpful. Have a great day.

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Alina F. -
June 25, 2011
A:

You have a variety of error codes. The "Ld" indicates a long drain. This problem can be a bad pump, excessive suds or a check ball in the outer tub not sealing.

The "CE" error is more serious. It is a communication error which simply means the control boards are not talking to each other. This can be a loose connection or a control failure.

The "ob" out of balance error even with the tub empty is not common. Confirm the drain pump is working. The problem can be related to the suspension springs or a control problem.

Which error happens the most? CE? Ld?

Below in the image are instructions to enter and run the diagnostic cycle. It is short and may help pin the most common problem down.

This is tricky and we must go slow. A new similar washer will run $500-$700 so we don't want to go overboard on repair when replacement might be a better option.

Try the test and see what happens. You can reply with any additional details for further assistance.

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Fred M -
Sears Technician
June 26, 2011
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Q:

Kenmore Elite Washer flashing FL

A:

I see you are getting flashing error code "FL" on your Kenmore Elite Washer. While you are waiting on an expert to answer your question. I seen that someone asked a similar question on error code "FL". I found this really great link on error code "FL". I attached the link below. Hope this helps! Good luck.

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Dezeray S -
September 13, 2010
A:

"FL" flashes if any overfill condition occurs. This condition occurs when excessive water in the tub causes the overfill switch to trip. The control must realize that the trip was due to an overfill condition instead of a suds lock condition in order for "FL" to be displayed. With an overfill condition, the beeper repeats a warning every 10 seconds with no time out. The pump is cycled in drain mode for 30 seconds on, 30 seconds off until the overfill switch resets or power is discontinued to the unit. Press STOP/CANCEL to clear the display.

This type of diagnosis will require accessing the control area & using a meter to check the pressure switches. First; disconnect power to the washer. I have provided you with complete step by step instructions on how to access, check & replace the pressure switch in the image & information below. In the wiring diagram provided I have outlined the pressure switch circuits. Unplug the harness to ohm out the pressure switches. If the tub is empty the pressure switches must read closed continuity. If the tub has water the operating pressure switch should read open & the flood pressure switch should read closed unless the tub has overfilled. If the tub is overfilled you will need to replace the operating pressure switch. The flood pressure switch performed its job by opening up the circuit on an overfilled condition & alerting the FL error code. If the tub is empty & the operating pressure switch is reading open you will need to replace the operating pressure switch. Please see the image below for more details & repair tips.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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biker dave -
Sears Technician
September 14, 2010
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