Model #2490 JENN-AIR Ranges, Electric

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Question and Answers

Q:

Kenmore 2490 Washing Machine will fill with water but won't run cycles.

A:

It can be such a disaster when your washing machine isn't working right and the price to fix it can be really pricey. I have furthered your search here on Manage My Life and noticed that someone else had asked a similar question with a posted response from an expert. I have attached a couple of links below. Hope this helps!

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Alina F. -
October 16, 2010
A:

You seem to have already answered this question yourself.

Removing the pump and checking things was a smart move. If the motor did indeed run and agitate with the pump removed the yes the pump is frozen and needs to be replaced.

Sometimes a sock will work its way into the pump and jam things up but you would have noticed this with the pump removed. The 3363394 pump can be obtained from the following link: Sears PartsDirect .

I hope this has been helpful but you did all the work. You can reply with any additional details for further assistance.

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Fred M -
Sears Technician
October 16, 2010
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