Model #24788999 CRAFTSMAN Snowthrower, Gas

  • Auger And Housing
    3 Results
  • Handle/lower Chute
    3 Results
  • Wheels/axle
    3 Results
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Question and Answers

Q:

Steering Contol Levers 24788999 Craftsman 28

A:

Thank you for choosing SearsPartsDirect.com. I will be more than happy to assist you. I can understand any frustration you may have experienced with regards to your unit. Let’s see what we can do for you.

Looking at the information I’m showing there should be two shoulder bolts that would be holding these handles on. There are also two hex nuts that would need to be taking out too. 

Hope this information has helped you. If you are not comfortable doing this repair you can click here to schedule a technician or call toll free 1-800-469-4663. Again, thank you for choosing SearsPartsDirect.com.

 

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JeffwallaceIII -
Sears Technician
January 06, 2015
Q:

chute control assembly 24788999 Craftsman 28

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your snowthrower and I do understand your frustration. Glad to help out. I'm looking at your model number 24788999 and the manufacturer does not list any conversions for this model. You may want to determine what needs to be replaced or adjusted so that the assembly is not loose. Youtube may have videos on modifying the unit, however I do not recommend doing so.  I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
December 08, 2014
Q:

Craftsman 28" snow thrower Model 247.88999 auger not working

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Alina F. -
December 23, 2011
A:

I believe your diagnosis may well be correct, or near enough not to matter. From the symptoms you describe and the cause of the malfuntion it could be the teeth on the gear (item 46) are stripped, or the key (item 43) is sheared, or the worm on the shaft 45 is stripped, or a combination I have also seen cases where the 'incident' has caused the gearbox to fracture owing to the undue forces place on it. Only a 'strip down' of the little gearbox will reveal the extent of the calamity. Sorry, I am sure it is not the sort of 'Christmas Cheer' you were hoping for. Should you require moredetails please post details and request.

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biguggy -
December 23, 2011
A:

Thank you for your question.

I am sorry you are having a problem with the snow blower. According to the details you submitted, I suspect the problem with the snow blower is a sheared worn gear in the gearbox. The gear is brass and will shear before any damage is done to the shafts or housing. To replace the gear the whole auger assembly has to be taken apart. Once the gearbox is taken apart, you need to clean all the old grease out the gearbox. Then install the new gear and fill with new grease. You can use quality grease in the gearbox. After the gearbox is reassembled, reassemble the rest of the blower.

The gear can be ordered from our parts website: Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: Sears Home Services .

I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
December 24, 2011
A:

Mark. I can only relate to failures I have seen and whilst I agree with you that the brass gear 'should' fail, (either split in way of the keyway or have the teeth 'chewed off' where it refuses to rotate, I have seen both) before any other damage occurs, theory does not always follow through. Should not the shear pin(s) have failed before the brass gear? I have also seen it where the keyway in the impeller shaft is so enlarged that it makes re-use of the shaft very unwise and I have also seen fractured gearboxes. I have to confess that all the failures I have listed above none have occurred on their own it has always been a combination of some sort including a bent impeller shaft. Just as a matter of interest I have reason to believe that the gearbox will only stand the forces required to break one shear pin and when both 'sides' of the auger jam at the same time the force required to break both shear pins at the same time is greater that then gearbox and/or brass gear can withstand. Just my thoughts. Season's Greetings, albeit a little late.

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biguggy -
December 28, 2011
A:

I got the gear box apart and the brass worm gear was sheared. I am having problems ordering the part since it is not listed in the manal parts list.

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Bob -
December 29, 2011
A:

Hi Bob, I have l looked up the part number for the gear. It is part number 917-0528A and can be ordered from the link below. While you have the snow blower apart make sure to use anti seize on the shafts. That will help prevent the parts from rusting.

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Mark T -
Sears Technician
December 29, 2011
A:

Hi Bob, the only comment I ca add to Mark's response is that the parts diagram is at the link below in case you need any other parts and to check that the keyway in the impellor shaft is not oversize. Good Luck and Season's Greetings.

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biguggy -
December 29, 2011
A:

On my snowblower the impeller free spins on the shaft worm. How is the impeller attached to the system?

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Allen -
December 08, 2014
A:

I figured it out and have ordered the part. The welds on the impeller failed and I ordered a new one.

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Allen -
December 08, 2014
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