Model #21 RADIO FLYER Wagon

  • Playloader Wagon
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Question and Answers

Q:

Vacuum agitator brush wont turn. There is no problem with the suction at all there is no belt to fix and there doesn't seem to be anything hung in it.

A:

These are great cleaners. I own one and have had this problem before. Check page 21 and reset the agitator overload. If it still does not run, you might want to check the previous expert post below on how to access the brush area to look for an obstruction. I attached both these links below. Hope this helps get your vacuum cleaning again.

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Barbara H. -
December 10, 2010
A:

Thank you for your question.

Not having the roller brush running can be a concern.

You are right this model does not use a belt to drive the brush; it has a direct drive motor internal to the brush.

There are a few things we can check to see why it is not operating.

  • First check the reset button on the top of the base unit. It may have tripped. Push to reset.

Before disassemble please REMOVE POWER from the vacuum.

  • If that is set then we will need to remove the 10 screws at the bottom of the base by turning the unit over and locating and removing all ten screws and then lift off the base assembly.

I have sent some pictures that illustrate the diagnostic and disassemble procedures.

  • If you have a Volt/Ohm meter you can check for continuity resistance in the motor circuit.

  • Set your meter to the RX1 ohm scale and check the thermal overload which is the flat reed like piece on top of the motor. This motor runs on 170 volts DC.

  • Check the continuity across the motor brushes.

  • Check the continuity across the overload protector.

If all these checks are ok it will indicate that the PCB board that powers the brush motor is bad and it is located up in the dust box suction motor housing.

This is a difficult place to get to so I would suggest at this point you take the unit in to be serviced.

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: [Sears Home Services | http://services.sears.com/shs/category/repair?sid=MMLxexpertxmerch

If you would like to continue with disassemble of this unit please use the link for further instructions.

I hope this will help.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
December 11, 2010
A:

My vacuum does the same thing, except it has no suction.

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Janet -
December 18, 2011
A:

Thank you Janet; for your question on the vacuum cleaner. If you have the exact same model then I would say if the suction motor is not working you may have a problem with the motor control board. Please send me your model number information and a little more detail on your specific model. Sam A.

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Sam A -
Sears Technician
December 19, 2011
A:

Sam, the model # is 11635923500, and serial # is M63443626. Thank you!

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Janet -
December 20, 2011
A:

Thank you for the model number for the upright vacuum cleaner. If the suction motor is running then I would suggest removing the hose from the connector pipe down by the nozzle and make the hose and the pipe that gets the dirt from the roller brush are clear. If the motor is not running there could be a couple of reasons. The switch on the handle could be bad and need replacing, or the motor controller circuit board may have failed or the thermal fuse in line with the motor may have opened and last is if the motor burned out. Please tell me if the motor is running and you have no suction or if the suction motor is not running. If you select the bare floor mode it will turn the roller brush motor off and the suction motor should be the only motor on. Please let me know what you find out and we can continue to troubleshoot. Sam A.

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Sam A -
Sears Technician
December 20, 2011
A:

Hello, The agitator on our model 11625615500 is jammed. On of the end caps on the agitator itself will not rotate. Is there a way to remove this part or will I have to replace the whole agitator assembly?

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Greg -
May 22, 2013
A:

Here is the Kenmore Power-mate model for this unit: 11655615500.

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Greg -
May 22, 2013
A:

Hi I have model 11635922500. There does not appear to be any obstructions, but it does not feel like the brush is turning properly. I am not getting any suction. However if I use the utilities, I do get suction. Any suggestions?

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Justin -
July 20, 2013
A:

Hi Justin and Greg, sorry no one has responded to your questions.

Greg, on your model I'm showing the end caps only come with a new agitator assembly. The end caps are not sold separately. Here is the link to PartsDirect for the complete agitator.

Agitator Assembly for Model 116.55615500

Justin, I recommend taking the agitator off and trying to turn the motor shaft by hand. If you have trouble turning it by hand then the problem may be with the motor. The motor is a non-serviciable part, you will need to replace it. If the shaft turns fine the check the two end caps on the agitator to make sure they are turning okay.

Motor Assmebly for Model 116.35922500

If you have further questions please let me know.
Thanks for using ManageMyLife.com

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Desirea -
Sears Technician
September 05, 2013
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Q:

My Kenmore he2 plus washer model #110.47532601 : shows 5 D and than F21 code #110.47532601

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

 

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Joseph P. -
July 20, 2013
A:

Thank you for your question. The 5d code is really SD code. The "SD" error code indicates a Suds Detection. SD is displayed when the machine/motor control analyzes drag on the basket detecting a suds-lock condition. This is generally caused by using the wrong type of detergent or just too much detergent.

The "F21" fault code will display if the drain time exceeds eight minutes. This fault code generally is caused by a restricted drain pump filter or using too much or the wrong kind of detergents.

The first thing to check and clean is the drain pump filter if the drain pump will run. If the drain pump is not running then it may have a jammed or faulty drain pump. I added an image below with instructions on how to access and remove the drain pump filter for cleaning. NOTE: Disconnect the power cord from the power source before removing the lower access panel. Also, remove all the water that you can before removing the drain pump filter or all the water will pour out on the floor. Have a shallow pan and towels handy even though you have removed all the water from the tub there will be water left below the basket.

In order to access the drain pump filter the lower access panel will need to be removed. (See images below.)

  1. Disconnect the power cord from the power source.
  2. Remove the screws (key#21) along the bottom of the lower access panel.
  3. Slide the access panel down and off.
  4. Turn the filter (key#14) counterclockwise to remove the filter assembly.

NOTE: There will be a lot of water left inside the pump so place a shallow pan under the filter before removing. I would also recommend having an old bath towel handy too.

For all your part needs go to www.SearsPartsDirect.com

If you rather haveservice go to www.SearsHomeservices.com

If you have anymore questions reply to this post.

Thank you for choosing Manage My Life.

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dtova00 -
Sears Technician
July 22, 2013
A:

My Kenmore HE2 Plus washer MODEL 11047512602 is throwing an SD and F-21 code. We are using the correct detergent. Sears service guy is scheduled to come, but in 4 weeks. Have cleaned the filter and discharge hose is clear. Is there any other part I can clean or check just to try and get by. Pump is making a vibrating sound.

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Bradley -
January 09, 2016
A:

My front load washer model# 110.47532601 contantly throws an F21 and F33 codes. The drain pump was replaced three years ago. I always clean the pump filter every week, so I leave the front metal cover off for easy access. When I do clean the pump filter , I always check upstream of the pump for socks, etc. The wife knows not to over fill the soap as well.

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k -
February 01, 2016
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Q:

I have a Craftsman Lawn tractor YTS 3000 Model 917.289240 with a 21hp Brigss and stratton engine. It starts but Stalls out and sometimes sputters before

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Alina -
June 01, 2013
A:

check the gas cap vent. the cap has a vent to let air into the tank as the gas comes out if the vent is clogged the tank can't get any air to replace the gas and will actually stop the flow of gas from coming out the fuel line. you can run it with the cap loose just setting on the tank with 1 turn so it is not tight and see how it runs

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TC -
June 01, 2013
A:

I checked the Gas cap and no change. I did however notice that when I set the throttle to low, it sputters along. When I increase the throttle, it stalls.

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tgeorgia -
June 02, 2013
A:

Ended up removing carburator and cleaning it up. Runs good now.

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tgeorgia -
June 02, 2013
A:

I see you've already gotten this problem taken care of. I'm glad you have it figured out. If we can be of any further assistance, please stop back by and let us know.

Thank you for using Manage My Life!

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Wade_B -
Sears Technician
June 05, 2013
A:

i cant believe you said "if we can be of any further assistance, please stop back by and let us know " ,you were no help to them at all

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howard -
January 30, 2016
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