Model #1988220982 KENMORE Upright Freezer

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Q:

model 198.8220982 serial number P31172499 upright freezer 1988220982 Kenmore Upright freezer

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your questions about your Kenmore upright freezer model 198.8220982. Due to the age of this product, the information we still have on it is limited. This freezer was produced around 1982. We did not start maintaining online records until 1987. This means most of the information on the freezer is not in our current database. 

Unfortunately I was not able to locate the cubic feet. However, you will be able to determine the cubic feet yourself. I will be happy to outline the procedure for you. You will only need a tape measure, pen and paper. 

1.Remove the inner shelves and baskets if they will be in your way.
2.Measure the interior cabinet height from top to bottom.
3.Measure the depth. This is from the front edge of the cabinet to the back wall. 
4.Measure the width of the interior cabinet from left to right. 
5.You will need to multiply the height by the depth and by the width. 
For example - Height 3 (feet) x Depth (3 feet) x Width (2 feet) is 3x3x2 = 18 cubic feet.

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
March 10, 2015
Q:

KENMORE FREEZER Model no. 22098.

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your freezer so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Barbara H. -
November 26, 2011
A:

Barbara H. Thank you! I note what you advise. Indeed, I have provided MAKE, MODEL NUMBER, the nature of the problem - the freezer is failing to do its duty - bring the temperature down to its required level. It is supposed to be 0 deg. F. It is going no lower than 24 to 26 degrees....way too warm! We have had to discard most items - moving some to refrigerator/freezer, which IS at 0 degrees, F. Again, thank you for taking the time to offer suggestions.

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Bernard -
November 26, 2011
A:

I am sorry, I can't locate a 9 cubic foot upright freezer with the model number you sent. Would you look at the model tag on the freezer and reply on the bottom of this thread with the complete model number? I will be glad to help.

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Jimmy K -
Sears Technician
November 29, 2011
A:

Bernard. The model number will start with three digits followed by a period. eg106. or 795.

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biguggy -
November 29, 2011
A:

Thanks for the input biguggy

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Jimmy K -
Sears Technician
November 29, 2011
A:

Hello Jimmy K. I was contacted by JASON K (SEARS CUSTOMER CARE) responding to him with further information, which I shall try to copy to you:..Please read the following: "I very much appreciate hearing from you. The KENMORE FREEZER for which I am seeking advice, according to the label inside, which I removed and scanned ( please see the attachment ) indicates Model No. 22098. However, on the lower right side of the �cabinet� is a label with the following information: Model No. 198.8220982�.Serial No. P31172528. I hope that I read it correctly! As you will see, on the scanned inside label, reference is made, under �CONVENIENCE FEATURES���.. �Adjustable Cold Control � Helps maintain zero degree temperature� However, there is no such control to be seen. Please advise what steps we might take as the lowest temperature reached is 15 degrees F � far above the required 0 degrees F. As we are �very retired seniors�, with limited funds, we are hoping to rectify our problem in a reasonable manner. Your concern and guidance will be VERY MUCH APPRECIATED. Thank you! Bernard and Sonja Lee " That is what I wrote to Jason K. Here's HOPING! THANK YOU, JIMMY K.

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Bernard -
November 29, 2011
A:

Bernard, I am sending an image of the parts diagram for the freezer. The model number (198.8220982) you sent is the correct model. You can go to www.searspartsdirect.com and enter the model number to see the complete parts diagram. The thermostat is item 29 and is located on the back side of the cabinet in the lower corner. Item 13 is the knob for the thermostat. Rotate the thermostat clockwise for colder temperature.

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Jimmy K -
Sears Technician
December 01, 2011
A:

JimmyK Thank you for tracking down the specific required information, with diagram and parts information. I shall follow on from this point and advise you of my findings. It is a puzzle to me why KENMORE did not see fit to somehow make the thermostat control more accessible. What do you think? Again, thank you, JimmyK. Bernard Lee

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Bernard -
December 01, 2011
A:

I agree the control is not very accessible. This was fairly common with older freezers. I suppose the thought was that the control would not need adjusting very often. I hope adjusting the control solves your problem. If you have doubts about the freezer temperature, put a small container of ice cream inside it. A pint or half pint of ice cream is enough. If the ice cream is firm but spoonable, the temperature is good.

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Jimmy K -
Sears Technician
December 01, 2011
A:

A day later...Again...thank you! With the benefit of the "parts diagram", I turned the cabinet around, revealing the back of the cabinet....no control knob to be seen. I then looked at a the label pasted to the back of the cabinet. The diagram noted that the adjustment control might be "on the back or on the side" of the cabinet". VOILA! On the side of the cabinet, 3 1/2 inches from the bottom, is a 'flush 'dial. As you advised, I turned it clockwise. Now, about 18 hours later, I get a thermometer reading of 5 degrees F - with an empty cabinet. Jimmy K. It seems that we are on the way to a successful outcome. THANK YOU!!! MAY I PLEASE HAVE ANY FURTHER WORDS OF ADVICE YOU DEEM USEFUL? This method of communication is very useful and laudable!

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Bernard -
December 02, 2011
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