Model #1988165312 KENMORE Chest Freezer

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Question and Answers

Q:

why does my kenmore chest freezer leak water when I open the lid

A:

Water leaking into the freezer would raise concerns. I did some research and located two similar questions that may help while you wait for the expert response. I attached the links below. I hope this helps.

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Barbara H. -
February 23, 2012
A:

Thanks for the speedy reply while waiting. . . I had already looked at the second link. . It just started this after we moved the freezer into our den normally a chilly room . . . It used to never even build up frost on the sides of the freezer . . . It won't keep things frozen all the way either. . .

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Laura -
February 23, 2012
A:

Thanks for contacting ManageMyLife.com. I understand how concerning it is when your appliances don't work. The water leaking from the door is being caused by the frost build up. You may want to check if the door is loose or off a bit. This may be causing air to leak into the freezer and thereby causing the frost. Sometimes during a move the door may be bumped and knocked off it's seal and cause this.

You should check the gasket on the freezer with a dollar bill to see if it is sealing. Put the bill on the lid and pull it out. If it comes out easily then the seal is loose and would need to be replaced.

To order parts please visit SearsPartsDirect.com with the model number. Some parts may not be available due to the age of the freezer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. You may visit SearsHomeServices.com and click on the red Start now button.

Please feel free to let me know if you need further assistance.

Thank you for using ManageMyLife.com.

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Jonathan B -
Sears Technician
February 23, 2012
A:

Why can't I see what the expert posted? It is not showing up. . .

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Laura -
February 23, 2012
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