Model #198727090 KENMORE Upright Freezer

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freezer help


Having your Freezer not cooling properly is really frustrating. While you are waiting on an expert to answer your question, I suggest you set service with a Sears technician so they can fix this for you. I have attached the link below. Hope this helps!

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Dezeray -
January 30, 2013

Thank you for your question. I know it's frustrating when the freezer stops working. If it�s not cooling at all, it first needs to be determined if the compressor is running. If the compressor is running, the problem will probably be in the seal system or with the compressor. It could be a low charge, a restriction or the compressor may not be pumping properly. These are checks a technician will be required to make. Now, if the compressor is not running, the problem could be with the thermostat, the compressor or the starting device on the compressor. If the compressor has failed, there is no replacement compressor available for this older unit. If the starting device has failed, there is a universal starting device # 819198 that is available. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
January 31, 2013
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