Model #1888 CRAFTSMAN Grill, Gas

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Question and Answers

Q:

Dryer Igniter and flame go on, dryer tumbles and has air, but the flame and igniter go out after a few minutes. What's causing this?

A:

Thank you for your question.  I am sorry for the problem with your Kenmore 110.72872102 Gas Dryer.  From the description you give I suspect the problem is either the gas valve or gas coils.  First you should understand the sequence or events that allow the flame to start.  The ignitor must glow first.  If the ignitor does not glow then first check the thermal fuse.  If the ignitor does not glow the usual suspect is the thermal fuse.  The ignitor will glow brightly and at some point the flame sensor will open and at that moment two things happen.  The voltage powering the ignitor is directed to the gas valve.  The ignitor will stop glowing but first it will light the gas the valve just released.  I suspect, and this is something you can check, the ignitor is continuing to glow and click off but the valve is not releasing the gas.  On the front panel there is a small square plug that can be pried out.  Though the small square opening you can tell if the ignitor is continuing to glow or not.  If the ignitor continues to glow and click off with no  flame then the gas valve or gas coils are at fault.  Here is one trick you should know.  Each coil if purchased separatly will cost approximatley $25 dollars or $50 dollars for both.  There is a kit that contains both coils for $18.88.  Here is the linK:  Coil Kit Sears Parts Direct.   It is difficult to determine which, the coils or valve, is at fault.  The coils for $16.88 is worth a shot.  When the ignitor clicks off at that instant listen for a hum or buzz from the coil.  If you here a hum or buzz with no flame then the valve is likely the problem.  If you hear nothing then the coils are likely at fault.  I hope this helps.  You can reply below with any additional details or questions for further assistance.  Thank you for using Manage My Life. 

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Fred M -
Sears Technician
November 12, 2013
A:

Thank you for your question.  I am sorry for the problem with your Kenmore 110.72872102 Gas Dryer.  From the description you give I suspect the problem is either the gas valve or gas coils.  First you should understand the sequence or events that allow the flame to start.  The ignitor must glow first.  If the ignitor does not glow then first check the thermal fuse.  If the ignitor does not glow the usual suspect is the thermal fuse.  The ignitor will glow brightly and at some point the flame sensor will open and at that moment two things happen.  The voltage powering the ignitor is directed to the gas valve.  The ignitor will stop glowing but first it will light the gas the valve just released.  I suspect, and this is something you can check, the ignitor is continuing to glow and click off but the valve is not releasing the gas.  On the front panel there is a small square plug that can be pried out.  Though the small square opening you can tell if the ignitor is continuing to glow or not.  If the ignitor continues to glow and click off with no  flame then the gas valve or gas coils are at fault.  Here is one trick you should know.  Each coil if purchased separatly will cost approximatley $25 dollars or $50 dollars for both.  There is a kit that contains both coils for $18.88.  Here is the linK:  Coil Kit Sears Parts Direct.   It is difficult to determine which, the coils or valve, is at fault.  The coils for $16.88 is worth a shot.  When the ignitor clicks off at that instant listen for a hum or buzz from the coil.  If you here a hum or buzz with no flame then the valve is likely the problem.  If you hear nothing then the coils are likely at fault.  I hope this helps.  You can reply below with any additional details or questions for further assistance.  Thank you for using Manage My Life. 

Read More
Fred M -
Sears Technician
November 12, 2013
A:

the igniter goes on and then i can see the flame, but the flame only stays on for a few minutes then it shuts off, so the valve is releasing gas, the flame doesn't remain lit. Hope this helps

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Cheryl -
November 13, 2013
A:

Cheryl, thank you for the update. The key to the problem is knowing if the ignitor continues to glow off and on even after the flame goes out.

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Fred M -
Sears Technician
November 17, 2013
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Q:

Replacement recommendation 72189940490 Kenmore Microwave

A:

Thank you for contacting SearsPartsDirect.com with your question about a replacement for your Kenmore microwave. I am so sorry to hear your current microwave has died. I know what a time saver the microwave is, so I am sure you would like to replace it as quickly as possible. I will be happy to help you with this.

 

Unfortunately we do not have a chart that says “If you had this model microwave, these are the compatible replacement models” To determine which microwaves will fit in the space of the old one, you will need to know the dimensions. I located that information on your current model. Please click on the image at the bottom of this thread.

 

With this information, I recommend going to www.Kenmore.com. Select kitchen, and then microwaves. Under the shop by category option, select microhood combinations. This will pull up the current models we have available. If you click on a microwave that interests you, you will be able to see the overview of the microwave as well as the specifications and dimensions. This is where you will find the information to determine if the microwave will fit in the space where your old microwave is installed.

 

You will also get additional important information searching this way. Information such as colors, watts, if the microwave vents inside or outside, the length of the power cord, which way the door opens, and if it has a child lock feature. If you have further questions about one of the models you see online, you can get additional assistance at 1-888-KENMORE (536-6673).

 

I am sorry I do not have a direct answer to your question. I hope this helps in your search for a new microwave. If I can be of further assistance please respond to this thread. Thank you for choosing Sears, we appreciate your business.

Read More
Rachel Morgan -
Sears Technician
September 29, 2013
Q:

Replacement recommendation 72189940490 Kenmore Microwave

A:

Thank you for contacting SearsPartsDirect.com with your question about a replacement for your Kenmore microwave. I am so sorry to hear your current microwave has died. I know what a time saver the microwave is, so I am sure you would like to replace it as quickly as possible. I will be happy to help you with this.

 

Unfortunately we do not have a chart that says “If you had this model microwave, these are the compatible replacement models” To determine which microwaves will fit in the space of the old one, you will need to know the dimensions. I located that information on your current model. Please click on the image at the bottom of this thread.

 

With this information, I recommend going to www.Kenmore.com. Select kitchen, and then microwaves. Under the shop by category option, select microhood combinations. This will pull up the current models we have available. If you click on a microwave that interests you, you will be able to see the overview of the microwave as well as the specifications and dimensions. This is where you will find the information to determine if the microwave will fit in the space where your old microwave is installed.

 

You will also get additional important information searching this way. Information such as colors, watts, if the microwave vents inside or outside, the length of the power cord, which way the door opens, and if it has a child lock feature. If you have further questions about one of the models you see online, you can get additional assistance at 1-888-KENMORE (536-6673).

 

I am sorry I do not have a direct answer to your question. I hope this helps in your search for a new microwave. If I can be of further assistance please respond to this thread. Thank you for choosing Sears, we appreciate your business.

Read More
Rachel Morgan -
Sears Technician
September 29, 2013