Model #15939 WEIDER Weight System

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Question and Answers

Q:

Kenmore Elite Dishwasher rebooting of computer and restart. How to

A:

After replacing a major part on the dishwasher and it still is not working properly can be a hassle and I will be happy to help. I am adding a link below to help you with your dishwasher question. I hope this helps while you wait for your expert response.

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Joseph P. -
October 03, 2011
A:

Make sure the "control lock" feature was not turned on by pressing the Air Dry keypad.

There is a diagnostic cycle that can be turned on by pressing certain keypads in sequence.

The first image shows how to enter the test and the 2nd image shows what should happen.

Make sure the door is shut all the way. If the LED lights blink when start is pressed then the control may think the door is not shut.

I hope this helps. You can reply with any additional details or questions for further assistance.

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Fred M -
Sears Technician
October 06, 2011
A:

the dishwasher is a kenmore elite ultra wash... 665.13123K701. will not start after opened to put in a forgotten dish! The green light is blinking on clean but nothing happens when the start/resume button is pressed. i pressed the cancel drain button twice and checked the overfill protection float. I tried resetting the fuse in the garage.

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Muffy -
March 30, 2012
A:

If there are nay lights on then the thermal fuse/bi-metal is okay. I suspect something is wrong with the door switches. A meter would be required to confirm if the dooe switches are the problem or if the control is at fault.

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Fred M -
Sears Technician
March 31, 2012
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Q:

Kenmore dishwasher gets stuck at 76 min cycle time in "normal" cycle.

A:

The dishwasher getting stuck in cycle can be concerning. I did some research on www.managemylife.com. I found a question similar to yours. I am adding a link below to help you with your question while you wait for your expert response.

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Marc H -
March 06, 2012
A:

Thank you for submitting a question to Manage My Life.

Without knowing what you have checked, I am at a distinct disadvantage. When this dishwasher LONG CYCLES or aborts in a certain portion of the cycle, as part of normal operation, the dishwasher pauses 2 or 3 times during the cycle for thermal holds and advances once temperature is met. Some of the things that can cause this are:

  1. Low inlet water temperature. A). Make sure your water heater is set to deliver 120 degree water (minimum).
  2. Dishwasher hooked up to cold water line. A). Make sure the dishwasher is hooked up to the HOT water line.
  3. Loose connection(s). A). Check the wire connections at the thermistor, control board, and heater circuit. B). OHM the heating circuit and wires.
  4. Thermistor problem. A). OHM the thermistor and wires.
  5. Problem with thermistor input on control. A). Check control's ability to read thermistor in Diagnostics (Run diagnostics).Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.


Here is what I recommend:
  1. Run the diagnostics cycle. I have included the tech sheet in the images below.
  2. OHM the thermistor from the control board at P2-2 to the white wire at the terminal block. The correct range for the thermistor is 48-52K (+/- 10 %) at 25 degrees Celsius or 77 degrees Fahrenheit and 12-13K (+/- 10 %) at 60 degrees Celsius or 140 degrees Fahrenheit.
  3. OHM the heater circuit. From P6 on the control to the white wire at the terminal block. 10 - 35 OHMS


NOTE: Diagnostics Cycle, Thermistor Open/Short Detection: The Diagnostics Test cycle will illuminate the CLEAN LED and WATER HEATING LED throughout the operating portion of the cycle that follows the initial display test interval whenever it detects a short circuit or open circuit on the thermistor input. Warm water must be in the dishwasher when performing this test. The highest thermistor resistance values the control can detect as its open circuit criteria are close to the normal thermistor resistance at room temperature. Consequently, this indicator is only reliable for open circuit detection if warm water is in the dishwasher. As a means of testing the accuracy of the thermistor circuit, the control will turn on the SANITIZED/SANI COMPLETE LED in Interval 3 of Diagnostics when it detects a thermistor resistance of 10K OHMS, or at least a resistance that is within a 1-bit range around 10K based on the resolution of the control's A/D circuit.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details in a reply to this post.

Landell

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Landell -
Sears Technician
March 07, 2012
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Q:

Installation of a new board for Kenmore Elite Dishwasher model 665.15939

A:

I know that it is very important to have all of your appliances working properly. While you are waiting for your expert answer, I have found a link that will provide some information on the issue. It does include an image of the instructions for replacing the board. I hope this helps.

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aashe -
September 25, 2011
A:

Hi Alan,

Thank you for submitting a question to Manage My Life. I know how frustrating it can be when part replacements do not go as planned.

The part number you were given is correct. I think the part you are talking about is the thermal fuse (see image below). I marked the thermal fuse with a red arrow. Here is a video that demonstrates removing and replacing the control board; Video .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
September 26, 2011
A:

Hi Landell. Thanks for the video link which showed me the position of all the wires and how to remove the white fuse. Replaced the old with the new board. Plugged the dish washer in again. Nothing happened for five minutes. Pressed start and pressed Time Saver and all the settings. Nothing. The heard a noise. Pressed Air Dry and got a light. But nothing else would work Took cover off again. Checked all connections. They were firm. The plastic tab with the two thin blue wires had to be transfered from the old board. Since the new board was packaged in a box without enough padding, I suspect one of the components was damaged and Sears is sending a replacement. But can you think of any thing else I can do to check on why the machine is not working? Thanks very much.

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Alan -
September 26, 2011
A:

Hi Alan, It would be helpful if you told me the original symptoms. Why did you order the new board in the first place? What was your dishwasher doing? What does it do now if you reinstall the old board? Please include any pertinent details in a reply to this post, and I will be happy to help. Landell

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Landell -
Sears Technician
September 27, 2011
A:

One day it was working fine and did the wash and the next day it stopped working. It now allows the dry light to come on only. Could the original fuse which yo are supposed to swap be the cause? Or maybe I the new board got damaged in shipment?

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Alan -
September 29, 2011
A:

Alan, If your dishwasher lights up the TCO (fuse) is closed. I am including a wiring diagram below. I recommend checking the P1 connection first. If this connection is good, you will need a multimeter to test the touchpad/console. This is the only way to know if your new board is damaged or you have a faulty console. I am also including the keypad matrix below. I have traced in red an example of the testing procedure. The red lines indicate the test points for SW1. SW1 will be the first key on the far left side; SW2 will be the next one to the right and so on. You should read the keys open at rest, and then closed when pressed. I am including a link below that you may use to look at your parts diagram, or for parts purchase. I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. Thanks again for using Manage My Life. Landell

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Landell -
Sears Technician
October 02, 2011
A:

LANDELL I programed the the board (not the touch pad) by pressing the sani rinse and hot air dry. Then the machine reprogrammed itself. So yes the board and the fuse were apparently ok and I checked the fuse with a multimeter after buying and installing a new one. But when I hit regular wash and then start, nothing happened. Should I still test the touch pad console. If so, send a link to a video or a diagram of how to get access to the touch pad console. Is there any other part (ie float switch) which may be preventing the machine from starting?

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Alan -
October 09, 2011
A:

Alan, I recommend checking the door switch, float switch, and the touchpad. You can manually open and close the door switch and check continuity across it. The switch should show continuity when made, and no continuity when in the open position. The dishwasher will not start with the door switch open. To check the touchpad, you need to gain access to the control you replaced already and unplug the P1 connector. The touchpad checks need to be done down the P1 ribbon cable to the touchpad. Please perform the diagnostic tests detailed here and report back with your findings. I am looking forward to assisting you again in the near future. Thanks again for using Manage My Life. Landell

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Landell -
Sears Technician
October 10, 2011
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