Model #153339961 KENMORE Water heater, Gas

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Question and Answers

Q:

I am having problems keeping my powermiser 9 model 153339961 water heater lit 153339961 Kenmore Water heater

A:

Thank you for the inquiry and for using ManageMyLife.com. I am sorry to hear of the issues you are having keeping the pilot assembly lit, I know how frustrating that can be.

For whatever reason, I am not able to pull up the model number provided for the water heater to check warranty information, however, I suspect the the warranty you would be referring to is a 'limited manufacturer's warranty' which would cover the cost of the part, but not the labor for installation. In order to take advantage of the warranty, a Sears Home Service technician must perform the repair to make sure it's done to manufacturer's specifications.

Typically, the cost of a replacement pilot assembly is around $40, give or take depending on size of water heater. If you planned to do the repair yourself, it might be more cost effective in the long-run to purchase the pilot, but that would be dependent upon the warranty listed from the manufacturer.

In either event, if you can verify the model and let me know, I can check into the warranty coverage as well as give specifics on cost of a replacement pilot assembly, which is the part needed to fix the issue you are experiencing. Hopefully this helps.

If you would like to get pricing on the labor costs of installation for the pilot under the 'limited manufacturer's warranty,' click here to be directed to the proper page.

If you have any further questions or inquiries, please don't hesitate to ask. Thank you for using ManageMyLife.com.

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Jeff Wallace Sr -
Sears Technician
August 13, 2013
Q:

hot water heater

A:

It is definitely important when having a water heater work that the flame on the pilot is strong. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina F. -
April 26, 2012
A:

Thank you for your question. I'm sorry you are having this problem with your water heater. This appears to be a ventilation problem. The flame is not getting enough air. Check the air vent to see if it's clogged. If it's ok, the most likely problem will be with the arrester, which is located under the burner assembly (see image). To clean the arrester, the burner will need to be removed and the arrester will need to be blown out. It cannot be cleaned from underneath. I would recommend having a technician make this type of repair. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . I hope this will help you.

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Scott D -
Sears Technician
April 27, 2012
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