Model #153327566 KENMORE Water heater, Electric

  • Electric Water Heater
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Question and Answers

Q:

Why am I getting no hot water from my water heater, 153.327566?

A:

The water heater heats on only one element at a time. When the water in the heater is below the set temperature and the heater calls for water heat voltage is sent to the lower element. The lower element heats until the lower thermostat is satisfied and turns off. If the upper thermostat is not satisfied the upper element is turned on at this point and heats until the upper thermostat is satisfied.

If the lower element is burned out, neither element will heat. I suspect the lower element burned out and that is what tripped your circuit breaker. You restored power but the lower element can’t heat since it is burned out.

If you have a volt/ohm meter someone should check voltage across the terminals of the lower element. If you measure 220-230 volts across these terminals the element is bad.

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Jimmy K -
Sears Technician
April 15, 2008
A:

I have the same issue. But my water heaters (2) are on off-peak electricity. Last night when the heaters should have been working, I checked voltage across the heating elements and neither lower element were showing voltage. However, I went outside and saw my water heater meter spinning pretty fast. So what would be drawing current to make the meters spin with no voltage across the lower elements? What else should I try?

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Rick -
May 06, 2013
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Q:

What chemicals can I use to clean the sediment from my Kenmore water heater?

A:

Having a properly working water heater is very important. I found some information for you that I am hoping will help you. I am adding the links below to help you with your question while you wait for your expert response. I do hope that this will help you out.

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Marc -
August 21, 2012
A:

Thank you for your question. I understand your concern to clean the sediment from the water heater. The information you have received is very good. Unfortunately, there is no chemical or solution to remove the sediment from a water heater. The only way to remove the sediment is to use a water hose and flush as much as possible but this will usually not remove much. Once the sediment starts to build up, it will be almost impossible to get it out. Now, unless you start getting less hot water, the sediment will not hurt anything. If it gets thick enough to cover the bottom element and this can take years, it would cause the element to burn out very fast. In this case, usually the only solution will be to replace the water heater. I hope this will help you.

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Scott D -
Sears Technician
August 22, 2012
A:

Thanks Marc and Scott for the feedback. From one of the links provided, I used the idea of forcing water into the drain valve with my water hose to flush open the water heater. After that, the water drained properly from the water heater. I talked with the CLR people and they said not to use their product in the tank or to soak the elements in. The Kenmore people said to use a product called unlime from the Sears parts store or use Apple Cider Vinegar. I ended up using white vinegar cider since it was 5% acidic just like the apple cider vinegar. I put two gallons in the tank with the lower element installed and will let soak for a couple of days. I'm also soaking the upper element in a plastic container filled with the white vinegar cider. Will probably let that soak for a couple of days also. Hopefully I will get good results.

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Tom -
August 22, 2012
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Q:

My water heater keeps shunting off.Removed access panel and pressed the "RESET" button. Hot water returned, but keeps going off. Does the element need cleaned?

A:

Hey there, I can see you are having problems with your appliance. If you would like you may visit the sears home services website. I have attached the link below. I hope this helps.

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Flo R -
July 19, 2010
A:

It could be caused by a shorted heating element of a failed thermostat. Both upper and lower heating elements will need to be disconnected and check with an ohm meter for continuity between each terminal and the mounting nut to see if one of the two is shorted to ground. This will require disconnecting the power supply to the water heater and disconnecting the wires from the heating element before checking. A shorted element can cause the symptom you described as well as a failed upper or lower thermostat. If you do not find a shorted heating element then I recommend replacing both upper and lower thermostats.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
July 22, 2010
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