Model #153320893HT KENMORE Water heater, Electric

  • Water Heater
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Question and Answers

Q:

Problems with my Kenmore hot water heater

A:

When a appliance that you use in a daily basis starts malfunctioning its very frustrating, as a suggestion to help you while you are waiting for the experts advise, I have included below a couple of links to Manage my life were some customers had posted similar questions like yours. Hope it helps!

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Priscilla V -
April 11, 2011
A:

I know it's frustrating when the hot water heater stops working. The information you have received from Pvalde is good. If the water is excessively hot, it indicates the thermostats are getting stuck and this will cause the reset to trip. In this case, I recommend replacing both thermostats. When checking the elements for continuity, make sure to disconnect at least one of the wires. Also check both elements to ground. If you get any reading, the element will need to be replaced. If the elements both check good and the top thermostat has been replaced, I recommend also replacing the lower thermostat # 9000507015. I always found it better to replace both thermostats when this problem occurred.

The voltage to the upper and lower element will alternate. There will never or should never be voltage to both elements at the same time. When the upper element is heating the bottom element will be off and when the bottom element is heating the top element will be off. I hope this will help you. If you would like more assistance, any additional details will be helpful and I will be glad to assist you further.

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Scott D -
Sears Technician
April 13, 2011
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